Sales Executive

1 - 4 years

1 - 3 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities:

  1. Sales and Target Management:

    • Own the sales target for the floor.
    • Ensure that sales and support staff are performing their duties according to SOP.
    • Lead the sales and support team to achieve floor targets.
  2. Customer and Architect Interaction:

    • Ensure that architects and customers are attended to and acknowledged promptly.
    • Ensure that leads are captured and quotations are provided to customers in a timely manner.
    • Follow up on leads and ensure quotations are discussed and closed.
    • Ensure indents are placed accurately and on time.
    • Update customers in advance if there are any issues with delivery.
  3. Complaint Handling and Resolution:

    • Minimize customer complaints by ensuring proactive communication and efficient service.
    • Handle and resolve customer complaints effectively.
  4. Reporting and Administration:

    • Provide daily required reports to reporting managers and directors.
    • Act as the single point of contact for the Tiles and Hey Concrete business segment.
    • Prepare and manage department plans, shift schedules, and budgets.

    • Sales Executive:

      Ensure leads are captured, quotations are provided, and sales are closed.
    • Sales Support Staff:

      Support day-to-day operations and customer interactions.
    • Coordinator:

      Assist with scheduling and administrative tasks.

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