Sales Executive

About X9 Concierge X9 is a premium concierge service designed for High-Net-Worth Individuals (HNIs) and busy professionals. We handle luxury bookings, exclusive experiences, and everyday lifestyle requests — allowing our clients to focus on what matters most.

Role Overview The Sales & CRM Executive will act as the first point of contact for potential clients, introducing them to X9’s premium concierge services, converting them into subscribers, and ensuring they receive seamless, personalized service. This role combines sales, client onboarding, and ongoing relationship management to deliver a 5-star experience. Key Responsibilities

Sales & Acquisition • Meet potential clients in person( HNI’s), present and brief them about X9’s services. • Convert qualified leads into subscribers by clearly communicating value and handling objections. • Achieve monthly subscription and revenue targets. Client Onboarding & Relationship Management • Guide new subscribers through the onboarding process and explain how to use X9 effectively. • Act as a single point of contact for clients, ensuring their requests are handled promptly. • Maintain ongoing communication with clients to nurture long-term relationships and renewals. Service Coordination • Work closely with Operations & R&D teams to ensure timely fulfillment of client requests. • Follow up with clients to ensure satisfaction and resolve any issues quickly. Reporting & Feedback • Maintain accurate records of client interactions and sales activity in CRM systems. • Collect client feedback and share insights with management for continuous improvement. Skills & Attributes Excellent communication and presentation skills (in-person and digital). • Relationship-focused, with a passion for luxury service and client delight. • Highly organized, proactive. • Professional, polished, and trustworthy demeanor. Qualifications & Experience • Bachelor’s degree in Business, Marketing, or related field preferred. • 1–3 years of experience in sales, business development, or client relationship management (luxury, hospitality, or service industry experience is a plus). • Familiarity with CRM tools and subscription-based business models is an advantage.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month