Sales Executive

You will be working as a Sales Professional for a very reputed Furniture & Home Decor Brand, assisting both in-store and online customers. Your primary responsibility will be to create a personalized shopping experience for customers visiting our website and guide them towards making a purchase. Your day-to-day tasks will include managing inbound sales queries, making outbound calls to follow up on missed sales queries, and assisting customers in understanding our product range. Additionally, you will be responsible for reducing the abandoned cart rate by reaching out to customers who have added products to their carts but have not yet completed the purchase. Your role will involve helping customers overcome any challenges they face during the purchase process, managing pending verifications, and ensuring that orders are successfully completed on the website. You will also be required to follow up with customers on their purchase experience to address any grievances, enhance customer loyalty, and encourage repeat purchases. To excel in this role, you should possess a passion for sales, have excellent communication skills, and be proficient in engaging customers in meaningful conversations. Patience, interpersonal skills, and problem-solving abilities are key competencies required for this position. The ideal candidate for this role will be a graduate fresher or undergrad with proficiency in relevant computer applications and good typing skills. Immediate joiners are preferred for this full-time position. As part of the compensation package, you will be eligible for performance bonuses. The working schedule is during the day shift, and the job location is in Mumbai, Maharashtra, specifically in the Mumbai Suburban District. Previous experience in inside sales or retail sales for at least 1 year is required. If you are fluent in English communication, have typing experience, and are comfortable with the Mumbai Suburban District location, we encourage you to apply for this exciting opportunity to join our team and contribute to delivering exceptional customer service both in-store and online.,