Sales Development Associate

About Loyalytics

Loyalytics is a fast-growing Analytics consulting and product organization based out of Bangalore. We work with large retail clients across the globe helping them monetize their data assets through our consulting assignments and product accelerators. We are a young dynamic team of 100+ analytics practitioners working on some of the most cutting-edge tools and technologies.

Who we are:

Technical team: A team full of data scientists, data engineers and business analysts who work with 1M+ data points every day.

Market Size: Massive multi-billion $ global market opportunity.

Leadership: Combined experience of 40+ years of experience in the industry.

Customers: Word-of-mouth and referral driven marketing to acquire customers like big retail brands in GCC regions like Lulu, GMG, among others (Strong product-market fit).

About the Job

Were expanding aggressively into Dubai and Indonesia markets. We need someone who can open doors, start conversations, and book meetings with Fortune 500 companies and fast-growing startups.

The Role

Were looking for a tech-savvy, resilient sales hunter who thrives on the phone and loves the chase. You’ll be the first voice prospects hear from our company and you’ll have to ensure that it’s a memorable one.This is NOT a script-reading telemarketing job. This is strategic outbound sales where you:

• Research accounts deeply before calling
• Personalize every touchpoint across multiple channels
• Qualify hard before wasting anyone’s time
• Use AI and sales tools to work smarter, not just harder
• Book 25+ qualified meetings per month

If you get energized by hearing “no” 50 times a day because you know meeting #51 is around the corner, this is your role.What You’ll DoMulti-Channel Outreach (70% of time)

• Make 50-60 calls per day to C-level executives and decision makers
• Send 50 personalized emails per day (not templates, actually personalized)
• Execute 20+ LinkedIn connection requests and messages daily
• Use WhatsApp for markets where it’s culturally appropriate (Indonesia, Dubai)
• Follow up persistently but professionally (6-8 touch points per lead)
• Execute multi-day sequences across email, phone, LinkedIn, WhatsApp
• Track every activity meticulously in CRM

Lead Qualification (20% of time)

• Use BANT framework (Budget, Authority, Need, Timeline) to qualify prospects
• Ask the hard questions early (no time-wasting)
• Identify pain points and map them to our solution
• Uncover decision-making process and stakeholders
• Disqualify fast when it’s not a fit (protect sales team’s time)
• Build champion relationships within target accounts
• Document everything in CRM with detailed notes

Meeting Generation (10% of time)

• Book 20-25 qualified meetings per month for sales team
• Send calendar invites with full context and prep notes
• Brief sales team before each meeting
• Follow up with no-shows aggressively
• Track meeting outcomes and win/loss reasons
• Iterate on messaging based on what’s working

Tech Stack You’ll MasterYou’ll use technology to work smarter and faster:Required Tools:

• CRM (HubSpot/Salesforce/Zoho) - Your second home, log everything here
• Phone System (Aircall/MyOperator/Exotel) - 50+ calls/day
• LinkedIn Sales Navigator - Research and social selling
• Email Sequencing (Lemlist/Mailshake/Outreach) - Automate follow-ups
• AI Tools (ChatGPT/Claude) - Personalize at scale, research companies
• Calendar tools (Calendly/HubSpot Meetings) - Easy booking

Nice to Have:

• Call recording/coaching tools (Gong, Chorus)
• Video messaging (Loom, Vidyard)
• WhatsApp Business API
• Sales engagement platforms (Outreach.io, SalesLoft)

You don’t need to be a tech expert, but you must be:

• Comfortable learning new tools quickly (we’ll train you)
• Disciplined about using tools properly (no shortcuts)
• Tech-savvy enough to troubleshoot basic issues yourself

What We’re Looking ForMust-Have Skills:Sales Fundamentals

• Exceptional phone presence - Confident, articulate, energetic (this is 80% of the job)
• Thick skin - Rejection doesn’t faze you, you bounce back instantly
• Excellent written English - Your emails and LinkedIn messages close meetings
• Active listening - You hear what prospects are really saying
• Quick learner - Product, industry, objection handling
• Competitive drive - You want to be #1 on the leaderboard

Technical Skills

• CRM proficiency - You log every call, email, note without being told
• Comfortable with sales tools - Can learn any new tool in days, not weeks
• AI for productivity - Use ChatGPT to research companies and personalize outreach
• Multi-tasking - Call while taking notes, navigating CRM, pulling up LinkedIn
• Basic tech troubleshooting - Don’t panic when Zoom doesn’t work

Soft Skills

• Self-disciplined - Work from home requires structure and focus
• Coachable - Take feedback without ego
• Goal-oriented - Numbers drive you
• Resilient - Bad day doesn’t become bad week
• Integrity - Honest about your numbers and customer fit
• Time management - 8 hours of focused work, not 12 hours of procrastination

Nice-to-Have:

• 1-3 years in SDR, BDR, inside sales, or telecalling
• B2B sales experience (SaaS, enterprise software, tech)
• Experience selling to Middle East or Southeast Asia
• Track record of hitting 100%+ of quota
• Understanding of [your industry/vertical]
• Language skills (Arabic, Bahasa Indonesia)
• Competitive sports background (shows resilience and drive)

Experience & EducationExperience:

• 1-3 years in SDR/BDR/inside sales/telecalling preferred
• Freshers with exceptional communication and hunger to learn will be considered
• Previous roles: Telecaller, insurance sales, BDR, inside sales, customer success

Education:

• Bachelor’s degree (Commerce, Business, any field)
• We care more about skills and attitude than degrees