Sales Counsellor

Role & responsibilities

Vecura Wellness is looking for Sales counselor to join our dynamic team and embark on a rewarding career journey

• A Sales Counsellor plays a crucial role in promoting and selling products or services to potential customers
• This role requires excellent communication skills, a deep understanding of the products or services being offered, and the ability to build rapport with clients to effectively guide them through the sales process
• Below is a comprehensive job description for a Sales Counselor:

Responsibilities:

• Customer Engagement: Engage with potential customers through various communication channels such as phone calls, emails, or in-person meetings
• Build and maintain strong relationships with clients to understand their needs and preferences
• Provide information about products or services, including features, benefits, and pricing details
• Sales Presentations: Deliver compelling and persuasive sales presentations to potential customers
• Customize presentations to address the unique requirements and concerns of each client
• Address client questions and objections effectively to close sales
• Needs Assessment: Conduct thorough needs assessments to determine the specific requirements and desires of clients
• Use the information gathered to recommend appropriate products or services that align with the client's needs
• Product Knowledge: Develop and maintain a deep understanding of the products or services offered
• Stay updated on industry trends and competitive offerings to provide informed recommendations to clients
• Sales Process Management: Manage the sales process from initial contact through closing the sale
• Maintain accurate records of client interactions, sales activities, and follow-ups using a CRM (Customer Relationship Management) system
• Quota Achievement: Set and work towards sales targets and quotas established by the organization
• Develop and implement strategies to meet or exceed sales goals
• Customer Support: Provide post-sales support to ensure customer satisfaction and address any post-purchase concerns or issues
• Build long-term relationships with clients to encourage repeat business and referrals
• Collaboration: Collaborate with other members of the sales team and cross-functional departments to achieve sales objectives
• Share insights and feedback to improve sales processes and product/service offerings
• Market Research: Stay informed about market trends, customer preferences, and competitive products/services
• Provide feedback to the marketing and product development teams to help refine marketing strategies and product/service offerings