Sales Coordinator

The Bharat Steel Group, established in 1989, is a leading provider of steel solutions, including Steel Trading, Roofing solutions, and Turnkey PEB contracts. As an Authorized Distributor of SAIL/JSW & RINL for Flat & Long steel products, JSW Colouron+ roofing sheets, and Manufacturers of C/Z Purlins, the company specializes in offering turnkey contracts for Pre Engineered Buildings & Civil Needs. As a Sales Coordinator, your responsibilities will include ensuring timely responses to all emails within 6 hours during working hours. You will be responsible for assigning enquiries to sales executives, monitoring follow-ups to ensure conversion into sales, and maintaining sales databases for accurate lead tracking and sales performance analysis. Additionally, you will collect and analyze sales data to identify growth opportunities, support better communication with clients, manage order fulfilments and dispatch follow-ups, and provide logistics support. You will play a key role in post-sales documentation and activities, including generating regular sales reports for management to highlight key metrics and performance indicators. Acting as a liaison between the sales team and other departments such as marketing, finance, and customer service will be essential. Moreover, you will focus on managing relationships with existing customers to enhance loyalty and repeat business, resolving customer complaints promptly, and increasing sales prospects through regular customer engagement and expanding the customer base. The ideal candidate for this role should possess strong organizational and multitasking abilities, demonstrate effective team management skills, and exhibit excellent communication skills in Tamil and English. Proficiency in Microsoft Office Suite and CRM software is required, along with the ability to work both independently and collaboratively as part of a team.,