Sales Coordinator

Impact Hr Km Solutions

0 years

2 - 3 Lacs

Nashik Maharashtra India

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Customer Support Corporate Sales Coordination Skills

Work Mode

On-site

Job Type

Full Time

Job Description

Sales Support & Administration:

Provide comprehensive administrative support to the sales team, including preparing presentations, reports, and sales forecasts.
Maintain and update customer records and sales data accurately in the CRM system.
Assist in preparing sales agreements, quotations, and proposals.
Manage sales team calendars, schedule meetings, and coordinate travel arrangements as needed.

Order Processing & Management:

Receive, process, and track customer orders from initiation to delivery, ensuring accuracy and timeliness.
Coordinate with production, logistics, and dispatch teams to ensure smooth order fulfillment.
Communicate order status, delivery schedules, and any potential delays to clients and sales representatives.
Handle billing inquiries and support the finance department with invoicing related to sales orders.

Customer Service & Communication:

Serve as a primary point of contact for customer inquiries related to products, orders, pricing, and service.
Address customer concerns, resolve issues, and escalate complex problems to the appropriate sales or management personnel.
Build and maintain positive relationships with clients through professional and timely communication.

Reporting & Analysis:

Generate regular sales reports, including sales performance, pipeline status, and customer activity.
Assist in analyzing sales data to identify trends, opportunities, and areas for improvement.

Cross-functional Coordination:

Liaise effectively with other departments such as Marketing, Operations, Finance, and Customer Service to ensure seamless workflow and customer satisfaction.
Support marketing campaigns by distributing materials or coordinating follow-up activities.

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