Sales Coordinator

Job Summary

We are looking for a dynamic and motivated Female Sales Coordinator cum Sales Executive to manage outlet sales operations, coordinate with the marketing team, handle customer enquiries, and support sales growth through both offline and online channels. The ideal candidate should be proactive, well-organized, and willing to travel as required.

Key ResponsibilitiesSales & Outlet Management

• Handle day-to-day outlet sales operations efficiently
• Achieve assigned sales targets and contribute to revenue growth
• Maintain proper stock records, billing coordination, and basic sales reports
• Build and maintain strong relationships with walk-in customers and clients

Sales Coordination & Marketing Support

• Coordinate with marketing and field staff for promotions and campaigns
• Assist in planning and executing sales promotions, product launches, and events
• Collect market feedback and customer insights and report to management

Customer Enquiries & Follow-ups

• Handle customer enquiries via phone, email, WhatsApp, and in-person
• Follow up on leads and ensure timely conversion
• Address customer concerns and ensure a positive customer experience

Social Media & Digital Support

• Handle basic social media activities such as responding to messages, comments, and enquiries
• Coordinate content posting, offers, and promotions with the marketing team
• Assist in lead generation through social media platforms

Travel & Field Support

• Willingness to travel locally/outstation for sales visits, exhibitions, or promotional activities
• Support field sales staff when required

Candidate Requirements

• Female candidate preferred
• Minimum 1–3 years experience in sales, retail, or coordination (freshers with strong skills may apply)
• Good communication skills in English and Malayalam (additional languages are an advantage)
• Basic knowledge of MS Office / Google tools
• Familiarity with social media platforms (Instagram, Facebook, WhatsApp Business, etc.)
• Strong coordination, multitasking, and customer-handling skills
• Self-motivated, target-oriented, and presentable

Additional Skills (Preferred)

• Experience in FMCG, food & beverages, tea/coffee, retail, or outlet sales
• Knowledge of billing software or POS systems
• Basic understanding of digital marketing

Job Location

Kochi

Salary & Benefits

• Salary: As per experience and industry standards
• Performance-based incentives
• Travel allowance (as applicable)

Job Type: Full-time

Pay: ₹12,500.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person