Sales Cloud Expert

You are an exceptional, innovative, and passionate individual seeking to grow with NTT DATA. If you aspire to be part of an inclusive, adaptable, and forward-thinking organization, this opportunity is for you. As a Sales Cloud Expert based in Hyderabad, Telangana (IN-TG), India (IN), you will leverage your 3+ years of expertise in Salesforce Sales Cloud and Salesforce Administration. Your primary responsibility will involve configuring, optimizing, and managing the Sales Cloud platform to enhance sales processes, automation, and CRM best practices. Your key responsibilities will include: - Configuring and customizing Sales Cloud features such as Lead Management, Opportunity Management, Forecasting, Reports & Dashboards, and Workflow Automation to drive sales effectiveness. - Managing user roles, profiles, permissions, security settings, and platform configurations through Salesforce Administration. - Implementing and optimizing flows, process builder, workflow rules, and approval processes to streamline sales operations. - Ensuring data integrity, deduplication, and record management while extracting actionable insights through custom reports and dashboards. - Collaborating with developers and leveraging third-party tools to integrate Sales Cloud with external applications like marketing automation, ERP, and customer service platforms. - Providing training to sales teams on Sales Cloud functionalities and resolving any system-related issues efficiently. - Keeping abreast of Salesforce releases and proactively implementing enhancements to enhance platform functionality. To excel in this role, you must possess: - Strong expertise in Salesforce Sales Cloud implementation and administration. - Preferably hold Salesforce Administrator (ADM-201) and Sales Cloud Consultant certification. - Proficiency in workflow automation, validation rules, flows, and approval processes. - Experience in reporting, dashboards, and data management best practices. - Familiarity with Apex, Visualforce, and Lightning components would be advantageous. - Exceptional analytical, problem-solving, and communication skills. Join NTT DATA, a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, we have diverse experts across 50+ countries and a robust partner ecosystem. Our services span business and technology consulting, data and artificial intelligence, industry solutions, and application development. Be part of our digital and AI infrastructure journey towards the future. Visit us at us.nttdata.com.,