Sales & Client Acquisition Specialist

2 - 6 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Sales & Client Acquisition Specialist, your main responsibility will be to identify new business opportunities in the US virtual construction Industry, develop effective strategies to pursue them, and maintain strong relationships with clients. You will be expected to manage clients and business accounts worth millions of dollars in construction projects, ensuring high-quality customer service, addressing inquiries, troubleshooting issues, and providing solutions. Your role will require excellent communication skills, problem-solving abilities, and the capacity to effectively manage customer concerns while upholding a professional demeanor. Your key responsibilities in this role will include identifying new markets, clients, and partnerships within the US High Tech Construction industry, creating strategic plans to capitalize on new opportunities and enhance business growth, nurturing and expanding relationships with clients and partners, making outbound calls to establish long-term client relationships, and consistently following established communication scripts to ensure compliance with company policies and regulations. To excel in this position, you must possess excellent verbal and written communication skills in English (US accent preferred), the ability to foster relationships with the Business team in your assigned US territory, adeptness at working in a fast-paced environment while handling multiple tasks simultaneously, basic computer skills including familiarity with customer management tools, and strong problem-solving capabilities. Prior experience in US calling processes, such as customer support and sales, as well as experience in handling outbound/inbound calls, will be advantageous. Soft skills such as strong interpersonal and communication abilities, patience, resilience, a positive attitude, and a team-oriented mindset are essential for success in this role. Preferred traits include flexibility to work night shifts or accommodate flexible timings due to the US time zone, familiarity with the US market, customer expectations, and communication styles, as well as knowledge of US culture. Candidates who meet the basic eligibility criteria will receive training about the company's services, and performance-based incentives may be offered to top performers. The position offers competitive work benefits, outstanding career growth opportunities, exposure to international projects in the USA and Canada regions, collaboration with top general contractors globally, health and accidental insurance, a 5-day work week with fixed weekends off, cab pickup and drop facilities for Gurgaon and South Delhi locations, sabbatical leaves, and business bonuses. This is a full-time, permanent role with a fixed Monday to Friday night shift schedule, and proficiency in both Hindi and English is preferred. The work location is in person, emphasizing the importance of on-site presence.,

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