Sales Call Center Training Manager

As a Training Manager at Whistle, an advanced smile-enhancing brand based in New Delhi, your role will be pivotal in shaping the learning and development functions within the organization. Collaborating closely with the Head of Training, you will design and deliver innovative training solutions tailored to different departments, ultimately enhancing employee skills, elevating work quality, increasing productivity, and boosting retention rates. **Key Responsibilities:** - Assess individual and organizational performance to ensure training aligns with business objectives and enhances performance. - Identify training needs through stakeholder consultations and needs assessment methods. - Design and deliver training programs that align with the organization's needs. - Streamline training processes for maximum efficiency. - Manage and maintain training documentation and Management Information Systems (MIS). **Qualifications:** - Bachelor's degree in Marketing, Business, Communications, or a related field. - 2-5 years of experience in copywriting, content management, advertising agencies, brand management, marketing, or a related role. - Strong analytical skills with the ability to interpret data and generate insights. - Excellent written and verbal communication skills. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Familiarity with digital marketing tools and social media platforms. - Creative thinking and problem-solving abilities. - Strong organizational skills and attention to detail. - Ability to work collaboratively in a team environment and manage multiple projects simultaneously. At Whistle, you can expect a competitive salary and benefits package, opportunities for professional development and career growth, and a supportive and collaborative work environment that promotes a healthy work-life balance.,