Sales & BD Head

As a practitioner for an Ayurveda clinic, you will play a pivotal role in providing high-quality Ayurvedic healthcare treatment ie Medicine to patients (coming to the Ayurveda clinic) and ensuring effective outcomes. You will be located at clinic team
We will be starting with treating patients suffering from Osteoarthritis.We expect you to be compassionate, emphatic towards patients, explaining them clearly and focussed towards curing them. Key Responsibilities: Centre Head / Manager ( Sales & BD)Job Summary:Centre Head / Manager plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive & close the lead effectively.

Key Responsibilities:
Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences.Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability.Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries.Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduled appointments and address any questions or concerns.Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement.Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services.Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.

Key Responsibilities:
Key CompetenciesB2C SalesRevenue GenerationBusiness Development ( Sales)Team Building ( Training & Development)Quality & Service Effectively interact with customers and ensure high service quality to all Patients & Clients.Revenue Collection: Generating the lead & Closing the Lead & generating the revenuefrom the Clients. Perform openings and or closing procedures as necessary.Lead the therapists and aestheticiansEntrepreneurial Spirit: We encourage our employees to take ownership and think likeentrepreneurs. We will empower you to drive initiatives and make meaningful contributions Monitoring the performance: & the whole team is functioning Smoothly starting frommanaging doctors , therapists,receptionists, and patient care executives .Drive Clinic excellence and patients' experiencea. Ensure all SOPs, guidelines are followedb. Drive customer experience and track treatment outcomesQualifications:High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in handling Centre Manager/Centre head or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Empathetic and patient-focused approach.Proficiency in using phone systems and customer relationship management (CRM) software.Strong problem-solving and persuasion skills.Ability to maintain patient confidentiality.Conversant in Hindi, English, Marathi.