Sales Associate

Job Summary:

The Sales Associate is responsible for delivering excellent customer service, driving sales, and ensuring a pleasant in-store shopping experience. This role involves assisting customers with product selection, maintaining product displays, and meeting or exceeding sales targets. The ideal candidate is friendly, proactive, and passionate about helping customers.

Key Responsibilities:

• Greet customers and assist them in selecting products based on their needs.
• Provide accurate information about products, prices, offers, and warranties.
• Upsell and cross-sell products to increase overall store revenue.
• Achieve individual and store sales targets.
• Handle customer queries, complaints, and returns professionally.
• Operate point-of-sale (POS) systems to process transactions efficiently.
• Maintain a clean, organized, and visually appealing sales floor.
• Replenish stock, check inventory, and ensure merchandise is well displayed.
• Participate in promotional events, product training, and sales meetings.
• Follow store policies and safety procedures at all times.

Qualifications & Requirements:

• High school diploma or equivalent (Bachelor’s degree is a plus).
• 0–2 years of experience in retail or customer service (freshers may be considered).
• Strong communication and interpersonal skills.
• Positive attitude with a customer-first mindset.
• Basic math skills and comfort using POS systems.
• Ability to stand for long periods and work flexible hours, including weekends and holidays.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person