Sales and Support Executive

3 - 5 years

3 - 5 Lacs

Posted:5 days ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Provide technical support to customers through phone calls, emails, or meetings.
  • Coordinate with internal teams (e.g., factory, production, logistics) for smooth order processing and delivery.
  • Identify opportunities for upselling/cross-selling products/services based on customer needs.
  • Maintain accurate records of customer interactions using our in house ERP Software.

The Sales and Support executive is an order fulfillment and coordination job and is a key link between (post) sales, production, and dispatch. This role ensures that once an order is confirmed, it is tracked, monitored, and delivered in a timely manner while keeping the customer informed at every key stage. The Fulfillment Coordinator owns the post-sales process and communicates job status updates to customers professionally and proactively reducing production disruption and improving customer experience.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You