Sales and Service Engineer

Company Description

Established in 1997, S. V. SCIENTIFIC PVT. LTD. is dedicated to providing high-quality equipment and consumables to the pharmaceutical industry and life science applications. We supply cGMP compliant steam sterilizers, stability chambers, CFR compliant lab ovens, vacuum ovens, CO2 incubators, centrifuges, sonicator probe machines, water baths, shakers, and vertical autoclaves. Our main principle manufacturers include MMM MEDCENTRE, HIELSCHER, LAUDA GMBH, LABINCO, AGTRON, SOLTECH, TAITECH, HEROLAB, and more. Our head office is located in Bangalore, with branches in Chennai, Hyderabad, Vizag, Delhi, Ahmedabad, Pune, and other locations. Sales and services are available across India.

Role Description

This is a full-time hybrid role for a Sales and Service Engineer based in Pune. The Sales and Service Engineer will be responsible for troubleshooting, providing field service, offering technical support, and performing maintenance and repair of our equipment. The role involves daily tasks that include visiting client sites, addressing technical issues, and ensuring customer satisfaction.

Qualifications

• Troubleshooting, Field Service, Technical Support skills
• Maintenance and Repair skills
• Strong Communication skills
• Excellent customer service and interpersonal skills
• Ability to work independently and in a team
• Bachelor's degree in Engineering or related field
• Experience in the pharmaceutical or life sciences industry is a plus