Sales Advisor

Company: Palta Insurance
Location: World Tech Tower, Phase VIII B, Industrial Focal Point, Mohali, Sahibzada Ajit Singh Nagar, Punjab 140308
Employment Type: Full-time - U.S. time zone (typically 08:30 PM – 05:30 AM IST)

About Us
Palta Insurance Group has grown into a leading multi-state insurance agency, offering a full range of personal and commercial insurance services. Headquartered in Mountlake Terrace, WA, we proudly serve over 7,400 customers across 30+ states. We are looking for energetic and result-driven Sales Advisors / Marketing Executives to grow our customer base and strengthen our market presence.

Key Responsibilities

· Handle incoming and outgoing calls/emails from U.S. trucking clients regarding insurance policies.

· Provide accurate information about policy coverage, quotes, renewals, claims process, and endorsements.

· Assist with new client onboarding, document collection, and verification.

· Follow up on policy renewals, pending documentation, and payments.

· Coordinate with U.S. insurance carriers and underwriters on behalf of clients.

· Log all interactions in CRM systems accurately and timely.

· Maintain a professional and empathetic approach during customer interactions.

· Meet daily/weekly/monthly performance targets (calls handled, policies serviced, etc.)

· Stay updated on U.S. insurance guidelines and compliance requirements.

Key Requirements

• Excellent verbal and written English communication skills.
• Minimum 1 year to 2 years of experience in U.S. insurance, BPO, or customer service (preferred: trucking

or logistics industry).

• Basic knowledge of insurance terms (Auto/Commercial/General Liability).
• Comfortable working U.S. time zone (typically 08:30 PM – 05:30 AM IST).
• Strong interpersonal and problem-solving skills.

Benefits

• Fixed monthly salary + performance-based incentives.
• On-time salary and regular appraisals.
• Paid training and career growth opportunities.
• Comfortable office environment with breaks.
• Work with a U.S.-based client and gain international exposure.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund