Sales Advisor in Dehradun

Key Responsibilities:

• To make outgoing calls to prospective customers.
• To try and sell the products and services to the customers on the call.
• To handle objections/escalations and queries regarding the product effectively.
• To generate more leads from the people out-called.
• To enter the details of every interaction in the system
• To ensure continuity of services to the company in terms of generating leads by manning the telephone and other communication systems in the manner described in the FINCANA SOLUTIONS PRIVATE LIMITED procedure manual and also Standard Operating Practices for each program.
• To deliver the highest quality of service to clients and ensure high customer satisfaction.
• To assist in the expansion of the FINCANA SOLUTIONS PRIVATE LIMITED network by extracting all relevant information on new services from the case files and channels this information to the network executive.
• To support shift leaders, supervisors, or who so ever concerned to achieve target service delivery and financial goals.

Requirements:

• Language capability: must be at least bilingual with an extra flair of UK/US accent in order to be able to assist the member in his/her own language which will ensure better communication, better quality in the delivery of the service.

• Basic Computer knowledge
• Good telephone etiquette
• Critical thinking and problem solving.
• Worked/working with BPO Industry- International process would be an added advantage

Benefits

• Meal & Cab facility
• Lucrative Incentive (performance basis)

Work timings: Night shift- 5 PM- 2 AM

About Company: About Fincana Solutions

Fincana Solutions is a leading B2B international call centre, lead generation, advertising, and analytics provider, dedicated to helping businesses worldwide accelerate their growth. Acting as an outsourced marketing partner, we specialize in bridging sales gaps by delivering high-quality leads, innovative advertising strategies, and data-driven insights.

Our mission is to empower companies with top-notch service, measurable results, and consistent support as they scale their operations. At Fincana, we combine people, processes, and technology to ensure clients achieve sustainable sales growth while maintaining customer satisfaction.