Job
Description
. Service Renewal Advanced Quoting Representative Principle Duties and Responsibilities Be the main point of contact for Juniper/Partners for all requests related to quote creation, modification and management. Supporting internal Sales Rep to help meet team quota and grow the renewal business by responding to service related queries, quotes and opportunity management. Work with Juniper Service Business Manager directly on specific assigned tasks within established policies and procedures. Interface with partners/distributors, Juniper Sales, Logistics, Customer Care, Customer Master, Global Support and Order Management related to quote/contract/ordering queries and escalations. Administratively responsible for creating/managing service renewal quotes or renewal worksheets for complex deals for assigned accounts and accountable for quote quality and delivery within the agreed SLA. Escalate customer problems to respective Service Business Manager and/or Account Manager. Escalate quoting problems to the team-lead and/or regional Operation Lead. Be well verse in systems and tools required to manage quotes and answer queries from partners, customers and Juniper team. Requirements 5+ years of service business experience and quoting skills Good attention to details and documentation skills Good verbal and written communication skills Good organization skills Good team player and quick learner Ability to handle multi-tasking SAP knowledge an advantage Wherever you are in the world, whether its downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their lifes work. At Juniper we believe this is more than a job - its an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We d love to speak with you. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.
