RPA Support Specialist

We are hiring for RPA Support Specialist with leading IT service and IT consulting industry!!

Experience

Location

• 5 days working
• WFO
• Night Shift

Responsibilities:

• During night shifts (US hours), keep an eye on and maintain RPA processes to guarantee system performance and stability.
• Quickly address RPA-related concerns, debug difficulties, and put fixes in place to reduce downtime.
• Work along with the development team to elevate and fix intricate technical problems pertaining to RPA bots and procedures.
• To find and fix any problems or irregularities, regularly audit and inspect RPA bots.
• For future reference, keep a record of all support actions, fixes, and modifications performed to RPA procedures.
• Outside of usual business hours, offer on-call assistance in the event of emergencies or significant system outages.
• Support the testing and verification of fresh RPA innovations and enhancements.
• Provide end users with instruction on RPA best practices and tools.
• To improve support capabilities, keep abreast of the most recent RPA trends, technologies, and best practices.
• When working with RPA systems and data, follow company policies, procedures, and security guidelines.

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