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0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram
Work from Office
CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, ASHUTOSH - 8826528329 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY- UPTO 38000 INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
Kolkata
Work from Office
Looking for candidates with 1 year of experience in International BPO. One must have exceptional communication skills in English and should be able to join the team on immediate basis. Required Candidate profile - 1 year of documented work experience in International BPO - Available to join on immediate basis - Comfortable working in rotational shifts
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Zirakpur
Work from Office
Mass Hiring for Fresher/ Experienced !! * Handle customer queries, complaints * Provide appropriate solutions and alternatives. 5.5 days working with cab services Contact- HR Abhishek @9639871135 Required Candidate profile WORK FROM OFFICE Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Immediate joiners only Candidate must be available for face to face round of interview Perks and benefits 5.5 days working GREAT Incentives Cab Facility
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"JobShop is Hiring for Multiple Call Center Roles!** - Apply to one company, access jobs with many! Immediate call center openings in Bangalore. - Join the best BPOs with JobShops help and start your journey today. Freshers and experienced pros welcome! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants For More Details Call HR Medwin-6360064569 / 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 1 week ago
0.0 - 4.0 years
0 - 0 Lacs
indore, madhya pradesh
On-site
You are being offered a position as a Customer Care Executive in Indore. Both freshers and experienced candidates are welcome to apply for this role. To be eligible, you should be a graduate or undergraduate. As part of this role, you will be conducting telephonic interviews, working a 5-day week with rotational shifts, and have the opportunity to stay in a hotel for 7 days. The salary range for this position is from 12,500 to 25k. This is a full-time and permanent job. In terms of benefits, you will have access to Provident Fund. The work schedule includes day and morning shifts. Proficiency in English is required, while knowledge of Hindi is preferred. The work location will be in person.,
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Kolkata, Rajarhat, Howrah
Work from Office
Looking for dedicated individuals for customer support roles at a leading MNC. The role involves assisting customers via phone, resolving inquiries, and ensuring a positive experience. For more information Call/Whatsapp- HR Nitasha @8869058612 Required Candidate profile Strong verbal English communication skills UG/Grad/PG Experience only (Minimum 6 months to 1 year-International Calling) Immediate joiners preferred Ability to work in rotational shifts (24*7) WFO Perks and benefits Great Incentives PF + ESIC
Posted 2 weeks ago
1.0 - 2.0 years
2 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Job description Mega Walk- in drive - Hiring for International Voice Process Customer Support. We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice and non-voice channels, including calls, emails, and chats, providing excellent service and resolving queries efficiently. Key Responsibilities- Provide voice-based support to international customers. Handle and resolve customer queries effectively and efficiently. Comfortable working in rotational night shifts including night shifts. Adhere to process requirements and achieve performance targets. Excellent English communication skills (verbal and written). -Salary Range: 18,000 to 28,000 per month (based on experience & performance) - Shift: 24x7 rotational with 2 rotational offs per week -Education HSC / Grad Fresher or Experience will do. -Benefits-Lucrative performance-based incentives -Medical Insurance coverage -Cab facility provided for convenient travel Travel Allowance included Work-life balance with 2 rotational weekly offs Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708. Walk-in timing 3.00 PM to 6.00 PM from 21st July to 26th July. Please note carry your resume and Mention HR Poonam at the Top of the resume. Share your resume:- poonam.dalvi@sutherlandglobal.com Contact:- 9167904653 Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Posted 2 weeks ago
1.0 - 4.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Hiring for AR Caller - International Semi-Voice Process Qualification- Graduation/ Intermediate (No Btech) * Skills : Good Communication Only Experience candidate are eligible in customer Support ( Voice or Non voice Process) * candidates must have Reliving and Payslips (Mandatory ) 5 days working, Mon - Fri Fixed Sat & Sun off. Shift: Night (Timing: 6.30 PM TO 3.30AM) 2-Way Cab Package: 3.3 LPA (24 take home ) Work Location: Uppal Immediate Joiner 3 rounds (Interview timings 11am ) Virtual screening | Registration process Rounds of Interview : HR V&A Manager Interested candidates can share your updated resume to (share resume via WhatsApp ) 8520934202 - Nishad Hr Recruiter Refer your friend's / Colleague
Posted 2 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD. We are hiring for International Voice Executive role in ITES/ MNCs - Pune / Bangalore Job Description: PROFILE 1: Process:- -- International Voice --- Customer Support Process -- and Service desk Voice -- Both profiles are open . SALARY:- for those with with 1 year of experience . Rs 4.00 LPA to Rs 6 .50 LPA ---- Rotational shifts -- 24 / 7 --- 2 WEEK OFFS both side cabs available . Roles and Responsibilities Customer Interaction : Engage with customers over phone calls to provide support, answer queries, and resolve issues in a professional and courteous manner. Address customer concerns and provide relevant solutions, ensuring satisfaction. Issue Resolution : Identify customer problems or concerns and offer timely and effective solutions. Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed. Adherence to Scripts : Follow predefined scripts and guidelines to maintain consistency and professionalism in all customer interactions. Adapt communication style to fit the customers needs while maintaining service standards. Quality Assurance Compliance : Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call. Ensure calls meet internal quality and performance metrics (such as First Call Resolution, Customer Satisfaction, etc.). Performance Metrics : Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Continuously work towards improving personal and team performance through self-assessment and feedback. Handling Difficult Situations : Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns. Offer empathetic solutions, ensuring a positive customer experience despite challenges. Customer Relationship Building : Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention. ------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- Laiba-- 9654201996 Sadiya 9628373764 Areesha-- 9628373763 Divya-- 9821182650 Yagyanshi 9821182648 Regards KVC CONSULTANTS LTD NO PLACEMENT CHARGES
Posted 2 weeks ago
0.0 years
3 - 4 Lacs
Kolkata, Jaipur, Mumbai (All Areas)
Work from Office
Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 41 K CTC Qualification:UG/PG/Fresher shift: Rotational Location: Jaipur/Pune/Noida
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
At EY, you will be part of a globally connected powerhouse of diverse teams that are dedicated to shaping your future with confidence. We are committed to helping you succeed and empowering you to take your career in any direction you desire. By joining EY, you will play a crucial role in building a better working world. As a part of our team, you will have the opportunity to provide operational support for various administrative projects. This includes tasks such as mailbox management, managing databases, creating and releasing periodic reports, working on MS-Excel reporting, content management, web-based publication support, dashboard creations, and data analysis. Your key responsibilities will involve managing multiple concurrent activities, demonstrating strong multi-tasking, prioritization, organizational, and time management skills. You should have a good understanding of business functions and operations, the ability to coordinate with various stakeholders, liaise with different regions/offices, and work effectively as part of a team. Proficiency in MS Office Suite, especially Excel, is essential, along with flexibility in working hours, attention to detail, quick decision-making abilities, and excellent analytical and problem-solving skills. To qualify for this role, you should have 2 to 4 years of experience in BPO services or project coordination, familiarity with multiple systems and applications, and prior experience in a large professional services or financial services company. Experience working with clients from different countries is desirable, as well as fluency in English. Ideal candidates will possess credible experience in a fast-paced, client-driven environment and be willing to work in rotational shifts. EY Global Delivery Services (GDS) offers a dynamic and truly global delivery network with opportunities across multiple locations and disciplines. In GDS, you will collaborate with diverse teams on exciting projects, work with renowned brands, and have access to continuous learning and development opportunities. We are committed to fostering a diverse and inclusive culture where your unique skills and perspectives are valued. At EY, we are dedicated to building a better working world by creating new value for clients, people, society, and the planet while fostering trust in capital markets. Our teams leverage data, AI, and advanced technology to help clients navigate the challenges of today and tomorrow. With services spanning assurance, consulting, tax, strategy, and transactions, EY teams operate globally and provide transformative solutions across various sectors and geographies.,
Posted 2 weeks ago
2.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Knowledge of Oracle SBC,ECB & administration exp. on Voice protocols. knowledge of Network & Security platform. Work exp. on - Configuration of Oracle SBC / ECB Knowledge on SIP RFC 3261 DHCP, DNS, Wins, Active Directory knowledge is a must. Required Candidate profile Able to maintain appropriate level of communication on projects/tasks Self-management skills & initiative and a proactive way of work Ability to recognition of contributions to collective efforts.
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Kalol, Gandhidham, Gandhinagar
Work from Office
English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume,you will get call from HR. Required Candidate profile Subsidizedmeal+Night Shift Allowance+Free Cab Facility+Incentives. Perks and benefits Night Allowance, PF, Esic, 24 days paid leave
Posted 2 weeks ago
0.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
International Voice Process Location: Gurgaon Freshers CTC: 27K | Take-home: 23K Experienced CTC: 38K | Take-home: 34K 5 Days Working Rotational Shifts & Rotational Offs Excellent English Communication Required Immediate Joiners Preferred
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
We are Hiring Freshers and Experienced Voice Process Analyst ! - MNC Minimum qualification: HSC (12th pass) or a Bachelor's degree in any field. 0 to 2 years of experience in a BPO or customer service role (Freshers welcome). Location - Bangalore (Brookfeild, Whitefeild) We are looking for an enthusiastic and customer-focused individual to join our UK Inbound Voice Process team. As a Voice Process Analyst, you will handle inbound calls from UK-based customers, assist with their queries or concerns, and ensure an exceptional customer experience. Job Title: Inbound Voice Process Analyst UK Process Department: Customer Service / Contact Centre Shift: UK Shift (typically between 12:00 PM 2:00 AM IST) Rotational Job Type: Full-time Role & responsibilities Handle high volumes of inbound customer calls/chat in a professional manner. Resolve customer issues and queries related to products, services, billing, or accounts. Provide accurate and timely information to customers. Follow standard operating procedures (SOPs) and scripts provided by the company. Log and document all customer interactions in the CRM system. Escalate complex issues to the appropriate department when required. Meet or exceed individual and team performance metrics Maintain customer confidentiality and adhere to data protection regulations. Preferred candidate profile Minimum qualification: HSC (12th pass) or a Bachelor's degree in any field. 0 to 2 years of experience in a BPO or customer service role (Freshers welcome). Excellent verbal communication skills in English with a neutral accent. Basic computer knowledge and proficiency in MS Office and typing. Willingness to work in rotational shifts. (12pm to 2am) 9 hours Ability to remain calm and empathetic under pressure. Strong listening, problem-solving, and multitasking skills. Benefits: Competitive salary and performance incentives. One way Cab provided - Transport facility (as per shift timing and location). Health insurance and other employee benefits. Training and skill development programs. Opportunity for internal growth and promotions. Interested Candidates can share their Resumes to Email ID - s.arunkumar@randstad.in Email ID - s.arunkumar@randstad.in
Posted 2 weeks ago
0.0 - 5.0 years
2 - 2 Lacs
Kolkata
Work from Office
Reports to: Team Leader Qualification : Under Graduates or Graduates Who can apply : Fresher or Experience (Both Male & Female) Working Window : (24/7) Rotational shifts Off: Rotational week off Working Days: 6 Days Position Summary: First point of contact to the customers. Call Centre Agent Roles & Responsibilities: - Managing Inbound calls Following various communication scripts when speaking to a customer. Identifying customer needs, answering questions, and providing solutions/alternatives to issues. Building sustainable customer relationships. Keeping records of all conversations organized. Building product knowledge; and improving performance and achieving targets. Maintaining and improving quality results by adhering to standards and guidelines. Call Centre Agent Skills : - Detail-oriented : Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers. Organized : Agents need to be able to access CRM systems and track recorded conversations while speaking to customers. Flexible : Agents must be able to adapt to unique customer queries and situations. Friendly/empathetic : Agents need to be able to understand a situation from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems. Calm under pressure : Agents may have to handle hundreds of customers calls each day. They should be able to maintain composure in stressful situations. Effective communicator : Agents need great verbal/written skills to effectively communicate with customers. Professional : Agents must be able to apply professional behavior with colleagues and customers to resolve issues and improve customer satisfaction quickly and effectively.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! Hiring for Walmart Voice Process Customer Support Executive Location: Karle Town Centre, Bangalore Work Mode: Work from Office Job Summary: Join a global retail giants voice support team! We are hiring for an exciting voice-based customer support process. If you're passionate about customer service, fluent in English, and ready for a dynamic work culture, this is your chance! Eligibility Criteria: Education: Open to both graduates and undergraduates Experience Levels: Minimum 1 year of experience in customer service Freshers welcome Job Location: Office based at Karle, Bangalore Transport: One-way night cab provided Free night transport for women (7 PM 7 AM) Male employees pay nominal charge of 75 per ride Salary Package: (Experienced): CTC: Up to 4.2 LPA / Take-Home: 28,100 (Freshers): CTC: Up to 3.2 LPA / Take-Home: 20,000 Incentives: 2,500 per month (performance-based) Interview Process: HR Screening SVAR Assessment Minimum score: 62 Typing Test 25 WPM with 90% accuracy Operational/Final Round Interview Note: For candidates with 6+ months of experience, direct hiring on CL11 at a salary of 3.6 LPA is possible. Additional Requirements: Willingness to work in rotational night shifts Immediate joiners preferred For More Details Call HR Priya 7406026000 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 2 weeks ago
1.0 - 6.0 years
2 - 7 Lacs
Bengaluru
Work from Office
Greetings from Jobshop, Embark on a journey of career excellence with India's premier BPO recruitment company! Dial up your career ambitions by calling HR Fouzia @7975448259 International Voice Process/Customer Support Location: Manyata Tech Park - Bangalore Work Mode: On-Site HR Contact: Fouzia 7975448259 Who Were Looking For: Are you a skilled communicator with BPO experience looking to step into an international voice support role? This opportunity with our reputed client (Voice Intl) offers strong career growth and competitive pay for candidates with excellent English and a customer-first mindset. Job Responsibilities: Provide voice-based support to global customers Handle customer queries with professionalism and empathy Ensure high-quality service delivery in every interaction Follow process guidelines and meet performance benchmarks Salary & Benefits: CTC: Up to 5.6 LPA Take-Home Salary: 38,000 Performance Incentives: Up to 2,500/month Eligibility Criteria: Qualification: Graduate / Undergraduate Experience Required: Minimum 1 year in International BPO Voice Process Communication: Strong verbal English skills mandatory Accent Requirement: Clear neutral accent (No MTI) Transport Facility: Night shift cab (one-way) available Free for women employees (7 PM to 7 AM) Men to pay 75 per ride Open Positions: 66 Vacancies Available Immediate Joiners Preferred Interested? Call or WhatsApp HR Fouzia @ 7975448259 Dont miss out great opportunity for experienced BPO professionals to join a premium international voice support team.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings from Jobshop, Embark on a journey of career excellence with India's premier BPO recruitment company! Dial up your career ambitions by calling HR Fouzia @7975448259 Hiring for Walmart Voice Process Customer Support Executive Location: Karle Town Centre, Bangalore Work Mode: Work from Office Contact HR: Fouzia 7975448259 Job Summary: Join a global retail giants voice support team! We are hiring for an exciting voice-based customer support process. If you're passionate about customer service, fluent in English, and ready for a dynamic work culture, this is your chance! Eligibility Criteria: Education: Open to both graduates and undergraduates Experience Levels: Minimum 1 year of experience in customer service Freshers welcome Job Location: Office based at Karle , Bangalore Transport: One-way night cab provided Free night transport for women (7 PM 7 AM) Male employees pay nominal charge of 75 per ride Salary Package: (Experienced): CTC: Up to 4.2 LPA / Take-Home: 28,100 (Freshers): CTC: Up to 3.2 LPA / Take-Home: 20,000 Incentives: 2,500 per month (performance-based) Interview Process: HR Screening SVAR Assessment Minimum score: 62 Typing Test 25 WPM with 90% accuracy Operational/Final Round Interview Note: For candidates with 6+ months of experience , direct hiring on CL11 at a salary of 3.6 LPA is possible. Additional Requirements: Willingness to work in rotational night shifts Immediate joiners preferred Call/WhatsApp HR Fouzia at 7975448259 Share your resume to fast-track your application!
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Job Location : Mohali Salary Hike, 40k ctc max Rotational Shifts 5 Days Working Voice Process Cabs Available both Males & Females (no deduc) Prior Registration Needed One Year International Experience Mandatory Interested Contact Hr Seerat 8360352944
Posted 2 weeks ago
0.0 - 2.0 years
0 - 2 Lacs
Navi Mumbai
Work from Office
Were Hiring for NIIT WIPRO ( Mumbai Airoli) International Voice Process US Healthcare Role: Customer Support US Healthcare (International Voice Process) Location: Rotational shifts (Work from Office) Working days: 5 with 2 rotational offs Joining: Immediate | Batch Starts: 14th July Eligibility: Graduate Freshers welcome ( BBA , BA , B.COM, BMS, BAMS, B.PHARMA ( MBA ) Excellent communication skills (English) required Compensation: 20,000 in-hand salary Night Shift Allowance: 1,500 3,000 Performance Incentives: 3,000 4,500 Training: 10-day virtual training Night /Odd hours drop provided 7 pm to 7 am ( Day time no transport -One way transport provided ) Self-Travelling & Out of boundary Not considered MIP ( Incentive post training )- 3K for fresher and 4500 for exp in international voice of more then 1+ year Apply now and kickstart your career in the US healthcare industry! Immediate joiners preferred Contact Details: Shatakshi Sharma - 8957207807 - shatakshi.9.sharma@niitmts.com Raghav Jain - 9654280207 - raghav.9.jain@niitmts.com
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Kolkata
Work from Office
SUMMARY Fresher opening in Kolkata for Technical Support Voice Role, Salary: 3.00 lpa Work Mode: Work From Office Shift: Rotational Shift and Night shift Week Off: 5 days working (2 days rotational week off) Job Description: Designation: Technical support associate Educational Background: Any Technical graduate can apply, BCA, BSc in Computer Science, Information Technology, BE , BTECH would be preferred Job Responsibilities : Providing technical support via voice process Resolving laptop/desktop/Internet/Broadband issues through troubleshooting Handling customer technical issues Troubleshooting microsoft windows, email configuration etc Requirements Any Technical Graduate fresher can apply. Ability to work in US shift timing and night shift Excellent English communication skills, both verbal and written Knowledge of customer service principles and practices Good technical knowledge Qualification: Any Technical graduate can apply, BCA, BSc in Computer Science, Information Technology, BE , BTECH would be preferred Benefits IJP - Internal promotion Cab facility will be provided.
Posted 2 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Review user-generated content on Google / Meta such as text, images, videos, and audio to ensure it complies with the platform’s community guidelines and policies. Call/whatsapp: +918297091110 \ padmini.g@liveconnections.in *JOBS ARE IN HYDERABAD* Required Candidate profile Minimum 1 year of experience in BPO/KPO with valid supporting documents LIKE experience letters, payslips, and other documentation ready PF number from previous employment is mandatory for BGV
Posted 2 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Kolkata
Work from Office
- Respond promptly and professionally to customer inquiries via phone, email or chat. - Follow up with customers to ensure their issues are resolved satisfactorily. - Work from office- Kolkata Call/Whatsapp- HR Nitasha @8869058612 Required Candidate profile Excellent English communication is required UG/Grad/PG Experience (Minimum 1 year) Rotational shifts (24*7), WFO Immediate joiners only Perks and benefits Great incentives PF+ESIC
Posted 2 weeks ago
1.0 - 4.0 years
4 - 7 Lacs
Noida
Work from Office
Job Title: US Voice Process Executive (Customer Support) Location: Noida Shift: Night Shift ---------------------------------------------------------------------- Join Our Growing Team at Provana! Are you a confident communicator with a passion for helping others? We're on the lookout for energetic and customer-focused US Voice Process Executives to support our expanding operations! This is your chance to work with a dynamic team, engage with US-based clients, and build a rewarding career in customer service. If you love solving problems, enjoy fast-paced environments, and are ready to deliver world-class servicewe want to hear from you! ---------------------------------------------------------------------- Key Responsibilities: • Make outbound calls to US customers to address queries and concerns • Deliver accurate, helpful information with professionalism and clarity • Maintain detailed call logs and ensure timely follow-ups •Meet performance benchmarks for quality and productivity • Foster positive customer relationships through empathy and effective communication ---------------------------------------------------------------------- What Youll Need: • Excellent English communication skills (spoken & written) •Prior experience in US voice process/customer support is a plus • Willingness to work night shifts •Basic computer literacy and familiarity with CRM tools • Active listening skills and a solution-oriented approach ---------------------------------------------------------------------- Whats in It for You? • Competitive salary •Attendance bonuses • Health insurance coverage • Provident Fund (PF) & Gratuity benefits • Fast-track career growth with internal promotion opportunities • Supportive, team-oriented work culture ---------------------------------------------------------------------- Contact Details - Shikha Nillay 7678565526 or send resume at shikha.nillay@provana.com
Posted 2 weeks ago
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