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0.0 - 5.0 years

3 - 5 Lacs

Navi Mumbai

Work from Office

Conduct outbound calls to potential clients in US & Australia to generate leads Generate Quality leads & schedule appointment for sales team Maintain accurate records Achieve lead generation target Communicate effectively with international clients Required Candidate profile Motivated Lead Generation Executive for our International KPO process, catering to US & Australian markets, Role 60% calling & 40% research to generate & qualify leads, Strong English communication Perks and benefits Competitive salary & attractive incentives

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description Join Indias Largest BPO Recruitment Company! We are hiring for multiple top companies across various exciting roles: Positions Available: International Voice Process Domestic Voice Process International Semi Voice Process Social Media Escalation For More Details Please Call HR Kaunain Firdose On 7975182692 Job Locations & Processes: 1. Manyata Tech Park : International Voice Process, International Tech Support & International Semi Voice Process - 6 LPA 2. Whitefield: International Voice Process, International Tech Support & International Semi Voice Process - 6 LPA 3.Maratha Halli: International Voice Process & Social Media Processn - 5 LPA 4.Electronic City: International Voice Process & International Non-Voice Process - 5 lPA 5.Bellandur: International Voice Process - 4 LPA 6. Bhartiya City: International Voice Process - 4 LPA Candidate Requirements: Freshers and candidates with at least 6 months of experience in International Voice Process, International Sales, or Client Servicing are welcome. Must be flexible to work in rotational shifts. Excellent communication skills are a must. For More Details Please Call HR Kaunain Firdose On 7975182692 Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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0.0 - 2.0 years

2 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Graduate Fresher/Experienced (2020+) Fluent English is a must Hinjewadi, Pune Salary: 22k + upto 9k quarterly incentives Performance bonus, insurance, client perks Night shifts, 2-way cab 2 rotational week-offs Wp/Call HR Vaishnavi - 8265090306

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0.0 - 5.0 years

2 - 5 Lacs

New Delhi, Gurugram

Work from Office

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, KAJAL - 8860800235 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY MAX UPTO 36000 INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS

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0.0 - 5.0 years

3 - 4 Lacs

Bhubaneswar, Kolkata, Ranchi

Work from Office

English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad. Apply with your resume,you will get call from HR. Required Candidate profile Subsidizedmeal+Night Shift Allowance+Free Cab Facility+Incentives. Perks and benefits Night Allowance, PF, Esic, 24 days paid leave

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0.0 - 1.0 years

2 - 3 Lacs

Thane, Navi Mumbai

Work from Office

Monitoring CCTV, Analyse issue and reporting, Escalate unusual activities, Alert Monitoring, Alarm monitoring, Rotational Shift, 8 hours working, Report generation, Back Office job, non-calling, no target, control room.

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1.0 - 5.0 years

3 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Fraud Dispute Experience required

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0.0 - 1.0 years

2 - 3 Lacs

Thane, Navi Mumbai, Dombivli

Work from Office

Job Role: Customer Support Associate International Voice & Blended Process Employment Type: Full-time Work Location: Airoli, Navi Mumbai Job Description: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off: 2 rotational offs Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel Travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs

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0.0 - 5.0 years

2 - 3 Lacs

Mumbai Suburban

Work from Office

Job Description for Executive Supply Chain(Dispatch Executive):: Manage day to day order processing cycle / management Processing & verifying different types of dispatches. Packing & Managing the packing team for all the packing operations. Good interpersonal and communication skills Ability to work in a cross functional environment Ensure all B2B & B2C shipments are dispatched on time Daily/weekly inventory reconciliation & Maintaining 100% accuracy Working knowledge in ERP applications Performing Outward operations with in the TAT Data management skill Monitoring the blue collar employees & getting the assigned work done with in the TAT Flexible in night rotational shifts Excel skills

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0.0 - 2.0 years

0 - 0 Lacs

pune

On-site

MEGA HIRING DRIVE LIMITED OPENINGS! Kickstart Your Career in the Retail Domain Location: Magarpatta ,Pune| Immediate Joiners Only Are you ready to step into a dynamic work environment with top-notch benefits and a clear growth path We're hiring for one of the fastest-growing teams in the retail sector! Who Can Apply Graduates / Undergraduates Minimum 1+ months of experience required Customer service background is a big plus! Immediate Joiners ONLY Job Highlights US Rotational Shifts Rotational Week Offs (5 days working, 2 days off) Attractive Salary Packages: Up to 41,000 In-Hand for experienced candidates 24,500 In-Hand for graduate freshers Performance Incentives up to 5,000/month Both-Way Cab Provided Why Join Us Fast-paced, growth-focused environment Opportunity to work with a leading brand in retail Great earning potential with attractive incentives Excellent work-life balance Slots are filling FAST Book yours NOW! Call/WhatsApp: 7768031698

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4.0 - 9.0 years

4 - 8 Lacs

Mumbai

Work from Office

Key Responsibilities: Supervise and support the cab booking team to ensure timely and accurate service delivery Allocate tasks and manage team schedules to handle peak hours efficiently Oversee the execution of bookings to ensure adherence to service-level agreements Maintain various booking trackers and vendor billing MIS and invoices Build and maintain strong relationships with corporate clients Identify and implement strategies to optimize cab booking processes and improve efficiency Ensure compliance with company policies, vehicle regulations, and safety standards Functional Skills: Excellent organizational and multitasking abilities Experience in team management, preferably in transportation or logistics operations Strong problem-solving skills and the ability to handle high-pressure situations Other Skills: Customer-focused mindset with a commitment to service excellence Analytical thinking and attention to detail Leadership and team-building skills

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0.0 - 3.0 years

1 - 2 Lacs

Bengaluru

Work from Office

Role & responsibilities Job Title: Customer Care Executive English Voice Process Location: [Bangalore,Kundalahalli] Job Type: Full-time Experience: 0–3 years (Freshers can apply) Shift: Rotational / Day / Night (based on process) Job Summary: We are looking for enthusiastic and customer-focused individuals to join our Customer Care team for the English Voice Process. The role involves handling inbound and outbound calls to resolve customer queries, provide product/service information, and ensure customer satisfaction. Key Responsibilities: Answer incoming calls and respond to customer’s queries in a professional and courteous manner Provide accurate, valid, and complete information by using the right tools and methods Handle customer complaints and provide appropriate solutions within specified time limits Follow communication procedures, guidelines, and policies Keep records of customer interactions and maintain customer databases Upsell or cross-sell services/products if applicable Meet personal/team qualitative and quantitative targets Requirements: Excellent verbal communication skills in English Minimum qualification: 10th or 10+2 or Graduate in any discipline Good listening skills and problem-solving ability Basic computer knowledge and typing skills Willingness to work in shifts, including weekends if required Prior customer service experience is a plus Benefits: Competitive salary with performance-based incentives Paid training provided Health insurance and other employee benefits Friendly and growth-oriented work environment

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0.0 - 2.0 years

1 - 3 Lacs

Noida, Gurugram

Work from Office

Profile :- Customer Support Location :- Noida and Gurugram Qualification :- UG/Graduate Skills :- Excellent Communication Experience :- 0-3 years Salary :- Upto 30k CTC Himani(HR) Contact no-7011774993 (Call/WhatsApp)

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2.0 - 7.0 years

2 - 5 Lacs

Bengaluru

Work from Office

well versed with Employee Transportation. Coordinating with Vendor Supervisor for the vehicle requirement and placing the vehicles on time. Checking the consolidated vehicle placement report on daily basis. Preparation of tracking report and update status on every day. Ensure end to end pick-up and dropping process should be adhered. Ensure trips are performed through Transport APP. Ensure all trips allocation as per the TAT / SLA. Ensure all cabs should report on time at SLOTS / Pick-up point. Ensure availability of escort guard wherever applicable in cabs during security window. Ensuring incident/ accident reporting should be done post investigating the facts and share the report post RCA within the TAT. Penalties wherever applicable need to be share based on SLA with respective Shift In charge for review and necessary action in the tool. Need to have structured approached while addressing the colleagues during departure. Over speeding cases to be monitored through GPS and to be shared with the Shift In charge and Vendor. Driver, transport supervisor and escort guard briefing wherever applicable at awareness of processes and safety aspects. Amendment of daily Feedback, Suggestion, and Complaint tracker and action on the same within SLA. Need min 1 year experience person in tracking employee pick up and drop There is Rotational Shifts and Rotational week off. Location: Bangalore Contact: 9880612200 ( Sudina ) Communication should be good and should have experience in employee pick up an drop only and good area knowledge salary : 34000

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0.0 - 1.0 years

3 - 4 Lacs

Thiruvananthapuram

Work from Office

Please register your details using this link: https://forms.office.com/r/V1Yv55UTpK Walk-in Details: Date: 2nd August 2025, SATURDAY Walk in Time : 9.00 AM - 2.00 PM Venue : will be shared closer to the date of the drive Job Description Major Responsibilities: Monitor incoming customer data in the form of batches in both production and non production environment Monitor applications via dashboards or logging systems to verify business as usual operations First level triaging of batch errors Drive manual recurring processes of the batch Communicate proactively with customers and internal team members to resolve service requests Keep the ticketing system updated with the support of client care team at all times with clear and concise information Regular updates with in the Zafin team on the progress of customer data input and output Adhere to support process defined for customer services Support team in developing customer knowledge base Key Performance Indicators (KPIs): TBA by Manager as per periodic Goal Setting Guidelines include Clarity in thoughts and action : Written and Verbal Demonstrate proactivity Demonstrate follow-ups and follow-throughs Client facing presentation ability On-time, every time Proactive collaborative updates for team consumption without fail in designated channels Working Conditions: Ability to work in remote and/or office setting Fast paced environment with tight deadlines Support offshore hours / multiple time zones Flexibility with working hours based on team and client needs Minimum Required Technical Skills / Qualifications Knowledge, Education, Training Degree in computer science, engineering, or equivalent experience. Microsoft Azure Fundamental certification / Knowledge in cloud computing Experience 1 plus years of experience in a Customer Service role Familiarity/experience with process methodologies used in software industry Familiarity working with ticketing systems and batch monitoring Technical Skills Microsoft Excel, Word, PowerPoint, Use of Wikis Must be able to use a web-based trouble ticketing system Minimum Required Behavioural / Soft Skills Communication Customer facing skills: Greet, Address, Explain, Facilitate, Coordinate Strong, clear, and concise written and verbal communication skills Ability to communicate effectively at all levels of the organization Strong interpersonal skills and can foster team collaboration. Problem Solving and Execution Aptitude to solve problems with an ability to conceptualize and articulate new approaches and solutions. Detail-oriented Strong ability to prioritize and meet deadlines Able to work under stress and conflicting timelines, when necessary Pro-active and has a strong desire to learn.

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2.0 - 4.0 years

1 - 2 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

Responsible for handling inbound & outbound reservation calls, converting inquiries into bookings, and maintaining guest satisfaction while achieving room night targets. Required Candidate profile Education: Minimum HSC / Graduate in any discipline; Diploma in Hospitality preferred Experience: 1–3 years in hotel reservations, telesales, or customer service; CRM & MS Excel proficiency a must

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1.0 - 2.0 years

3 - 6 Lacs

Noida, New Delhi, Gurugram

Work from Office

International Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Voice Process) Process:- Voice Process / Chat Process (Voice Process) Note:- Work From Office. Salary :- 3 Lack CTC to 6.5 Lack CTC Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience ( Voice Customer service Exp ) mandate . Flexible to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs . Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts. Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms. Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively. Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences. Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment. Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)

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0.0 - 4.0 years

3 - 4 Lacs

Mohali

Work from Office

Work from Office Last Premium Hiring Mohali Salary : 32k ctc - 34k ctc Rotational Shifts 5 Days Working Cabs Availables for females Chat Process Internet and Powerbackup Required Registration Mandatory Interested Contact Hr Muskan 6239677748

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0.0 - 5.0 years

2 - 5 Lacs

Ahmedabad

Work from Office

Company Name IMS Group (Interactive Manpower Solutions Pvt. Ltd.) Job Title : Recruiter Division IMS People Possible J ob Location Ahmedabad (Work from Office) Roles and Responsibilities- Sourcing the candidate from various sources like job portals, database, references etc. Submit qualified candidates to open job requirements Foster long-term relationships with candidates Willing to work on tight deadlines. Perform pre-screening calls to analyse applicants’ abilities Job Qualifications- Excellent verbal and written communication skills Strong desire to self-learn Comfortable with high-speed working under pressure Diploma or bachelor’s degree Benefits- You will be working with award winning organization (Dream Company to Work, Great Place to Work and The Global outsourcing 100 -IAOP) Excellent Incentives 5 Days Working (Mon to Fri) Get exposure working with fortune 100 clients globally. Extensive Training Program Mediclaim Monthly R&R

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0.0 - 5.0 years

3 - 4 Lacs

Gurugram

Work from Office

International Voice Process Location: Gurgaon Freshers CTC: 27K | Take-home: 23K Experienced CTC: 38K | Take-home: 34K 5 Days Working Rotational Shifts & Rotational Offs Excellent English Communication Required Immediate Joiners Preferred

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1.0 - 6.0 years

0 - 3 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

Work from Office

The appointed official will work in rotational shifts, managing incoming calls and ensuring prompt and efficient resolution of queries. Responsibilities include: Attending customer or internal calls during assigned shift hours Required Candidate profile Generating and assigning token numbers for each case/request Coordinating with the internal teams to ensure timely resolution of issues Tracking the status of each token,updating relevant stakeholders Perks and benefits to be disclosed post interview

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0.0 - 5.0 years

2 - 5 Lacs

New Delhi, Gurugram

Work from Office

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY- UPTO 35-40k INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS PRIYA : 8744857809

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0.0 - 2.0 years

2 - 4 Lacs

Mangaluru

Work from Office

Customer Support Role: Customer Support Designation: Junior Analyst Work Location: Mangalore Shift: 9 hours per day, with shift changes every month (Should be open for rotational shifts) About Us UnifyCX ( unifycx, ) is an emerging Global Business Process Outsourcing company with a strong presence in the U S , Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide In nearly two decades, UnifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele At UnifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity Role Overview As a Technical Support Engineer, you will be the frontline hero for our customers helping them resolve issues related to website management, hosting, and network protocols This entry-level role offers an excellent opportunity to gain hands-on experience in web technologies, network troubleshooting, and customer support You'll interact with international customers via live chat, offering solutions and guidance in a fast-paced environment Who you are & what youll need to succeed Experience: 0-1 years in Customer Service or similar capacity, preferably on an IT platform Educational Qualifications: Graduate from any stream Any Engineering or BSc (IT or Computers) preferred Must be customer-focused and willing to do whatever it takes to resolve customer issues Strong customer interaction skills and ability to work in a variety of customer situations Outstanding written and verbal communication skills Ability to solve complex problems quickly, inventively, and resourcefully Good working knowledge of computers and the internet; strong ability to develop new skills Should be able to provide project foresight in tracking, interpreting, and resolving issues and aiding software implementation Strong attention to detail Avid internet user, with a strong inclination towards technology Highly motivated and energetic team player, with excellent interpersonal skills Must be willing to work in rotational shifts Roles & Responsibilities T1 agents must action all the tickets flowing to Salesforce Tier1 Tray within 1 hour of ticket received Based on the request from users T1 agents must understand the queue/ issues and provide resolution to fix T1 agents must work on all products set up tickets like, User sign in issues, mobile access issues and also work on Ad hoc task within the timeline provided by client to complete those tasks For some complex technical tickets related toT2 must be raised to T2 tray for further resolution Recognizes both basic and advanced problems, conducts research, provides resolutions and follows up with users as needed, escalating more complex cases to the appropriate team Meet and exceed established benchmarks and expectations Stay current on all key support topics, including product knowledge and required technical and soft skills To follow the instructions provided by lead/manager To report status on day-to-day activities to lead/manager Why Join Us Impactful Work: Make a real difference by helping customers solve their technical problems Innovative Environment: Work with cutting-edge technology and be part of a forward-thinking company Supportive Team: Join a team that values your contributions and supports your growth

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Job Summary We are seeking a skilled SPE-Store&Enterprise Helpdesk professional with 1 to 3 years of experience to join our dynamic team. The ideal candidate will have expertise in Unified Service Desk and a strong understanding of POS Software & Hardware. This hybrid role requires excellent English communication skills and involves rotational shifts. Join us to contribute to enhancing customer service and operational efficiency. Responsibilities Provide technical support for Unified Service Desk to ensure seamless operations. Troubleshoot and resolve issues related to POS Software & Hardware efficiently. Collaborate with team members to enhance service desk processes and customer satisfaction. Monitor system performance and proactively address potential issues. Document and maintain accurate records of support requests and resolutions. Assist in the implementation of new service desk tools and technologies. Communicate effectively with stakeholders to understand and address their needs. Ensure compliance with company policies and procedures in all support activities. Participate in training sessions to stay updated with the latest technologies and best practices. Contribute to the development of knowledge base articles for common issues. Support the team in achieving service level agreements and performance targets. Engage in continuous improvement initiatives to enhance service delivery. Adapt to rotational shifts to provide 24/7 support coverage. Qualifications Possess strong technical skills in Unified Service Desk with hands-on experience. Demonstrate knowledge of POS Software & Hardware enhancing troubleshooting capabilities. Exhibit excellent communication skills in English both written and spoken. Show ability to work effectively in a hybrid work model. Display problem-solving skills and attention to detail. Have experience in a customer service or helpdesk environment. Be adaptable to rotational shifts and flexible work hours. Certifications Required ITIL Foundation Certification or equivalent in service management.

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1.0 - 3.0 years

2 - 4 Lacs

Ahmedabad

Work from Office

Company:- Travel Designer Group Designation:- Operation Executive : • Handle international and domestic client calls and emails professionally • Need to assist Travel Agents with any query related to booking • Draft and respond to business emails • Provide support to clients with a focus on service excellence • Need to update the system and to Operations Team for confirmations received through hotels : • 1 to 3 years of experience in a similar role • Proficiency in English (verbal and written) is a must • Good knowledge of computers and MS Office • Strong interpersonal and communication skills Rotational Shift Interested candidate also share resume on shivani.p@rezlive.com and 7041306974

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