Room Service Order Taker - Executive

As a member of the Food and Beverage & Culinary team at Courtyard Mumbai International Airport, your role is crucial in ensuring that the staff works cohesively to deliver exceptional service and meet the needs of our guests. You will be responsible for overseeing the team's grooming and attire, rectifying any deficiencies, and ensuring that all necessary supplies and tools are set up for opening and closing duties. Additionally, you will inspect storage areas, conduct inventories, and monitor dining rooms to ensure the safety and well-being of our guests. In this position, you will play a key role in supporting management by assisting in various aspects such as hiring, training, scheduling, and motivating employees. You will also serve as a role model for our Guarantee of Fair Treatment/Open Door Policy process. It is essential to adhere to company policies and safety procedures, report any incidents or unsafe conditions, and maintain a clean and professional appearance while protecting company assets. Your responsibilities will include welcoming and acknowledging all guests according to company standards, addressing their service needs, and showing genuine appreciation. Effective communication and building positive working relationships with team members are crucial in achieving common goals and ensuring high-quality service standards. You will be expected to identify opportunities for improving organizational efficiency, productivity, quality, safety, and cost-savings. To excel in this role, you should have a high school diploma or G.E.D. equivalent and at least 2 years of related work experience. Supervisory experience of at least 1 year would be beneficial. At Courtyard, we value diversity and provide equal opportunities to all associates, fostering an inclusive environment where individual backgrounds are respected and celebrated. Joining the Courtyard team means becoming part of a brand under Marriott International that is dedicated to serving the needs of travelers worldwide. If you are passionate about exceeding guest expectations, thrive in a dynamic team environment, and are committed to continuous improvement, Courtyard offers you the opportunity to do your best work and grow both personally and professionally.,