Room Service Order Taker - Executive

Role Overview: As a member of the Food and Beverage & Culinary team at Courtyard Mumbai International Airport, your role is crucial in ensuring that the staff works cohesively to deliver exceptional service and meet the needs of our guests. You will be responsible for overseeing the team's grooming and attire, rectifying any deficiencies, and ensuring that all necessary supplies and tools are set up for opening and closing duties. Additionally, you will inspect storage areas, conduct inventories, and monitor dining rooms to ensure the safety and well-being of our guests. Key Responsibilities: - Oversee the grooming and attire of the team, rectify any deficiencies, and ensure all necessary supplies and tools are set up for opening and closing duties. - Inspect storage areas, conduct inventories, and monitor dining rooms to ensure the safety and well-being of guests. - Support management by assisting in hiring, training, scheduling, and motivating employees. - Serve as a role model for the Guarantee of Fair Treatment/Open Door Policy process. - Adhere to company policies and safety procedures, report any incidents or unsafe conditions, and maintain a clean and professional appearance while protecting company assets. - Welcome and acknowledge all guests according to company standards, address their service needs, and show genuine appreciation. - Build positive working relationships with team members to achieve common goals and ensure high-quality service standards. - Identify opportunities for improving organizational efficiency, productivity, quality, safety, and cost-savings. Qualifications Required: - High school diploma or G.E.D. equivalent. - At least 2 years of related work experience. - Supervisory experience of at least 1 year would be beneficial. Additional Company Details: Joining the Courtyard team means becoming part of a brand under Marriott International that is dedicated to serving the needs of travelers worldwide. If you are passionate about exceeding guest expectations, thrive in a dynamic team environment, and are committed to continuous improvement, Courtyard offers you the opportunity to do your best work and grow both personally and professionally. Courtyard values diversity and provides equal opportunities to all associates, fostering an inclusive environment where individual backgrounds are respected and celebrated.,