Room Attendant

Job Description

Job Description – Room Attendant Position: Room Attendant Department: Housekeeping Reports to: Housekeeping Supervisor / Executive Housekeeper Employment Type: Full-time About Le Pondy – A Unit of Joy’s The Beach Resort Pvt. Ltd. Le Pondy is a premium beach resort in Puducherry, offering a perfect blend of luxury, comfort, and tranquility. Known for its scenic views, serene ambiance, and world-class hospitality, Le Pondy caters to both leisure and business travelers. The resort features elegant accommodations, fine dining, spa facilities, and exceptional guest services, making it a preferred destination for visitors seeking a memorable stay. Job Summary: The Room Attendant is responsible for ensuring guest rooms are clean, comfortable, and well-maintained, aligning with the high standards of Le Pondy. The role involves meticulous cleaning, attention to detail, and a commitment to delivering a superior guest experience. Key Responsibilities:1. Cleaning and Maintenance: Clean and sanitize guest rooms, bathrooms, and common areas following Le Pondy’s hygiene standards. Make beds, change linens, and replenish towels and toiletries. Dust furniture, vacuum carpets, and mop floors to maintain pristine conditions. Inspect rooms for cleanliness and report any issues to the Housekeeping Supervisor. 2. Guest Service: Greet guests politely and assist with housekeeping-related requests. Ensure all guest needs are met promptly and professionally. Handle lost-and-found items in accordance with the resort’s policies. 3. Supplies and Equipment: Restock guest room amenities, including toiletries, coffee supplies, and bottled water. Maintain housekeeping carts and ensure all necessary supplies are readily available. Report any maintenance concerns or damages for prompt resolution. 4. Safety and Compliance: Adhere to health, safety, and sanitation guidelines, including proper use of cleaning chemicals. Follow Le Pondy’s policies and procedures to ensure a safe work environment. Comply with eco-friendly waste disposal and sustainability practices. Skills & Qualifications: Previous housekeeping experience in a hotel or resort preferred. Basic knowledge of cleaning techniques and products. Good physical stamina and ability to lift/move furniture and equipment. Strong attention to detail and time management skills. Ability to work independently and as part of a team. Flexibility to work shifts, weekends, and holidays as required. Work Environment & Physical Demands: Frequent standing, walking, bending, and lifting. Use of cleaning tools and housekeeping equipment. Working in a fast-paced, high-end resort setting. At Le Pondy, we are committed to providing exceptional hospitality, and our housekeeping team plays a crucial role in maintaining our reputation for excellence. If you have a passion for cleanliness and guest satisfaction, we welcome you to join our team! Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person