RL - Wheels - Auto Loans - Geo Head

About the Role:

Geo Head is responsible to achieve business goals and profitability, set targets, manage resources, and drive P&L by

ensuring a balanced mix of new and used assets, quality sourcing, and cost management. The incumbent will be

responsible for the achievement of Sales & Fees Volume for his team.

Details of the Role:

Department Retail Lending (Wheels) Grade VP/ SVP-I

Sub-Department RL- Wheels (Auto Loans) Reporting (Business) SVP-II

Location Mumbai Reporting (Matrix)

Key Responsibilities:

. Business Goals & Profitability

o Setting up business targets, resource management, defining key actionable to achieve KPIs of business

with equal focus on ETB customers through branches.

o Responsible for driving P&L of AL Business by ensuring right business mix of New and Used, quality

sourcing, margins, cost of acquisition and credit cost and throughput of each resource, digital adoption

to reduce processing cost.

. Audit, Compliance, and Risk Management

o Partner with Risk and Collections teams to restrict early delinquency and collaborate for resolving non-

starter and early delinquency cases.

. Sales and Channel Development

o Establish relationship with OEM partners at Zonal level to drive strategic initiatives and improve

penetration at each counter through mutually agreed numbers.

o Regular engagement with RBBH to drive higher Branch penetration and calendarize activities for

getting the mindset of the Branch Team to bring more focus. Involvement of RBBH for key channel

meets and attending OEM events.

o Adoption of Siddhi Application to enhance efficiency in Sales Team as well as bringing discipline at last

leg

. Customer Experience

o Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions

leading to customer delight.

o Make Axis Bank the financier of first choice by ensuring best in class TAT

o Responsible to increase customer retention and engagement to improve Net Promoter Score and

customer satisfaction.

. Collaboration and People Priorities

o Collaborate with cross-functional partners to drive business results

o Control attrition across all grades through counselling, motivation and HR engagement

o Drive various people agenda, including but not limited to, values, talent management, internal mobility,

culture, learning and developments

Qualifications:

. Graduation/post-graduation from a recognized institute

. 12+ years of work experience (Lending domain preferred)

Role Proficiencies:

. Strong sales orientation . Proficiency in managing complex client and partner relationships, diverse stakeholders . Capability to handle pressure and meet deadlines . Skill in managing large, geographically spread team coaching and mentoring team members . Competence in managing within a dynamic, priority-setting environment . Strong risk and compliance mindset . Adept at communication and interpersonal skills