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Uber
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Risk and Compliance Specialist II

Risk and Compliance Specialist II

Uber

1 - 3 years

3 - 5 Lacs

hyderabad

Posted:6 hours ago| Platform:

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Skills Required

analytical skills training basic compliance investigation advocate content development sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

#Greatmindsdontthinkalike:

At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About the Team

Community Operations is the heart and soul of our

#BuildWithHeart

approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it s an organisation that touches every part of Uber!

The role requires a good understanding of how compliance & fraud identification work at Uber. An ideal candidate for uTRIPS is encouraged to have very strong investigation skills, comfort with heavy data points, along with good communication & collaboration leadership skills as you would be required to handle critical blocking issues and high impact projects.

Your Impact in Role:

Support with policy updates, bugs, outages and blocking issues
Perform investigations and make accurate decisions on Denying or Approving a refund/ refund policy abusers
Work on content development in case of gaps in the SOPs/KB pages
Pitch in for facilitating training, onboarding as well as refresher trainings

Basic Qualifications

Proven track record to provide detailed support for blocking issues and be the go-to person for any policy related concerns
Strong analytical skills in identifying trends and insights. Proven understanding of Google sheets is a must, SQL knowledge is a bonus
Work in a 24x7 support environment, pro-actively take initiatives/ suggest improvements and work closely with the TLs in carrying out projects
Ability to train new hires, floorwalkers and set up them up for success when they start of production
Be a positive doer and strong Uber culture advocate; support the team in the TLs absence. Outstanding verbal and written skills

Preferred Qualifications

Must be in the current roles for 6 months at least
Extensive experience taking care of different risk, safety & compliance teams and having a good understanding of Fraud is a must

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Risk and Compliance Specialist II