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Returns Specialist

Dow Chemical International Private Limited

1 - 3 years

3 - 5 Lacs

mumbai

Posted:None| Platform:

Apply

Skills Required

supply chain sap chemical financial planning ms office tools manager technology customer service operations team building travel insurance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your job will need you acts as an interface between internal stakeholders within the business value chain partners to deliver exceptional service to our customers. You will manage the operational needs and collaborate closely with functional partners (Marketing & Sales, Supply chain, Customer Service etc.) to meet company objectives. You will use conceptual knowledge and experience to complete a range of assignments and tasks, with need of limited guidance and direction. You will work as a part of a team at Dow helping us combine expertise and technologies to create an invigorating customer experience.

Responsibilities

Execute the Return Order Entry process accurately following all indicated activities as per policy and procedures.
Adherence to all Compliances and Controls on work processes
Acts as focal point for key systems, tools, metrics and business processes.
Find solutions for more complex matters and looks proactively for improvements.
Maintain adequate knowledge of the businesses products, businesses, applications, and service offerings.

Qualifications

Bachelor s degree in any stream
Minimum 1-3 years of related experience in Order Receipt and Handling
Operating Knowledge of MS Office Tools
System experience in SAP, related ERP System

Your Skills

Interpersonal effectiveness
Strong communication skills written and verbal.
Problem Solving and Learning
Decision Making

Additional notes

Relocation is not available for this position.
Be open to work in different time zones.
The ability to accommodate a flexible schedule aligned with international time zones is essential.

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Returns Specialist