Retention Operations Specialist

5 - 10 years

15 - 16 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Developing a deep expertise and understanding of Adobes Enterprise Term agreements (Digital Media Products) Conditions of Service & Commercial Terms.
  • Researching customer contracts and purchasing history in Adobes various CRM systems in order to build timely and accurate quotations for Anniversary Payment within the portfolio
  • Engaging with Adobe end users, distributors and resellers, secure Anniversary Purchase orders on time and support revenue growth through True-Up motion.
  • Engaging with business partners in sales, finance, etc. to resolve issues raised by Customers or partners related to anniversary & True-Up payments
  • Securing and validating Purchase orders on time, driving maximum recurring revenue rates overall
  • Handling the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook
  • Attaining quarterly targets for timely anniversary bookings
  • Willing to work in APAC/EMEA shift

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Adobe

Software Development

San Jose CA

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