Retail Shop Manager (3 to 4 yrs exp, Food & Retail, Mumbai)

Job Summary

The individual is expected to manage the daily operations of our Brijwasi Sweets store.

Responsibilities and Duties

• Responsible for the smooth functioning of the store
• Assist walk in customers with their purchases & Up sell products
• Ensuring customer satisfaction & a good shopping experience
• Managing counter sales team, motivating them and training them to perform better
• Ensure good display & regular replenishment of goods
• Conduct marketing as well as sales promotional activities for the business development of the store
• Inventory management and stock control
• Manage Store Accounts (Daily & Monthly, Reports)

Key Skills
Customer Service, Customer Relationship Management, Customer Acquisition, Customer Relations, customer experience, Sales Experience, Negotiation, Communications

Required Experience and Qualifications

• Responsible for manpower training and development
• Good time management and planning skills
• Good communication and written skills
• Should be able to analyse data and measure store performance
• Should be confident, quick and efficient in making decisions
• Knowledge and understanding of accounts
• Good communication and written skills
• Prior experience in Food / Hospitality preferred
• Prior experience in Retail Shop / Customer Handling required
• Residence in Mumbai (only hiring candidates who live in Mumbai)

Job Types: Full-time, Permanent

Pay: ₹24,000.00 - ₹27,000.00 per month

Benefits:

• Flexible schedule

Education:

• Bachelor's (Required)

Experience:

• Food handling: 3 years (Preferred)
• Retail sales: 4 years (Preferred)

Work Location: In person