Retail Sales Operation

Role & responsibilities

Strategic Accountability:

• Drive overall sales performance to meet revenue targets consistently through proactive monitoring.
• Define Strategies for Schemes, incentives as per market trends to motivate sales team.
• P&L analysis & growth strategies of New Store Opening & pertaining related to expansion plan

Brand Development

• Ensure seasonal promotions of various campaigns at stores & cascading down the line.
• Represent brand while dealings with all stakeholders
• Collaboration with marketing team to enhance foot fall at stores.

Financial oversight

• Ensure YOY growth thru various channels within allotted budget with EBTIDA.
• Cost, resource optimization & enhance profitability of each stores as per expectation.
• Focus on increasing revenue by improving conversion rates, upselling & enhance the average transaction value via advocacy to sales team.

Operational accountability

• Oversee daily operations, ensuring efficiency across retail outlets.
• Ensure efficient inventory management, visual merchandising & store aesthetics.
• Assureence of stocks availability timely at stores.

Compliance & Quality Control

• Adherence of SOPs, Checklist, Company policies & time to time briefing to entire team.
• Assurance of quality stocks movements & minimal customer complaints.
• Reports, MIS & Analysis

Team Management & training

• Lead & motivate team to achieve individual & collective targets
• Ensure sales team is well trained in product, customer services & sales techniques.
• Track & evaluate performance of individual, feedback mechanism & reduce turnover rate.

• Customer Relationship

• CRM Utilization oversee the use of CRM tool to maintain accurate records of customer interaction & sales activities.
• Ensure high level of customer satisfaction through efficient problem solving.
• Develop strong relationship with key customers & high values clients.

Preferred candidate profile

Kindly Contact on : 92840 01675