Retail Sales Officer

Overview
We are seeking a motivated and customer-oriented Retail Sales Associate to join our team. In this role, you will be the face of our store, providing exceptional service to our customers while assisting them with their shopping needs. Your ability to engage with customers, manage transactions, and maintain an organized sales floor will contribute to a positive shopping experience and drive sales.

Responsibilities

• Greet customers warmly and provide assistance in locating products.
• Operate the Point of Sale (POS) system efficiently for processing transactions.
• Handle cash and credit transactions accurately while ensuring compliance with cash handling procedures.
• Maintain knowledge of store products and promotions to effectively upsell and cross-sell items.
• Assist in stocking shelves and organizing merchandise to ensure a visually appealing store layout.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Supervise junior staff members during shifts, ensuring adherence to store policies and procedures.
• Maintain cleanliness and organization of the sales area, including restocking as needed.

Requirements

• Previous experience in customer service or retail sales is preferred.
• Familiarity with POS systems and cash handling procedures is advantageous.
• Basic math skills for accurate transaction processing.
• Strong phone etiquette for handling customer inquiries over the phone.
• Ability to work collaboratively in a team environment while also being self-motivated.
• Experience in grocery store settings is a plus but not mandatory.
• Strong communication skills with an emphasis on interpersonal interactions.
• Willingness to learn about products and sales techniques, including upselling strategies.

Join us in creating an inviting shopping experience for our customers while developing your skills in retail sales!

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift
• Morning shift

Application Question(s):

• Preffered Location: Aundh, Pimpri, Bund garden, Laxmi Road, Baner, Satara Road.

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Retail sales: 2 years (Required)

Language:

• Hindi (Required)
• Marathi (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person