Retail Sales Officer

Company Description

Capital Small Finance Bank, headquartered in Jalandhar, Punjab, began its journey in 2000 and, in April 2016, became India’s first Small Finance Bank. The bank is dedicated to transforming customer trust into sustainable progress for individuals, families, and communities. With over two decades of experience, Capital Small Finance Bank has built a strong retail-focused franchise, serving the aspirations of the middle-income group with affordable credit, secure deposits, and everyday banking solutions. Our portfolio spans agriculture, MSMEs, mortgages, and retail banking, supporting growth across regions. We are committed to helping customers save with confidence, borrow with ease, and grow with security.

Role Description

This is a full-time on-site role for a Retail Sales Officer, located in Jaipur. The Retail Sales Officer will be responsible for daily tasks such as providing excellent customer service, generating leads, managing sales operations, and channel sales. This role requires engagement with customers to understand their needs, providing tailored banking solutions, and ensuring a seamless banking experience. The individual will work closely with the sales team to achieve sales targets and contribute to the overall growth of the bank.

Qualifications

• Customer Service and Communication skills
• Lead Generation and Sales Operations skills
• Experience in Channel Sales
• Strong interpersonal and relationship-building skills
• Ability to work independently and in a team environment
• Knowledge of banking products and services is a plus
• Bachelor's degree in Business Administration, Finance, or a related field