Retail Sales Associate

Job Title: Retail Sales Executive

Location: Bhubaneswar / Odisha (Showroom & Field Sales)
Department: Sales & Marketing
Reporting To: Sales Manager / Proprietor
Company: Nandighosh Trading Agency – Authorized Blue Star Central AC & Cold Room Dealer

Job Overview

The Retail Sales Executive will be responsible for driving showroom and field sales of air-conditioning and refrigeration products, managing customer interactions, achieving sales targets, and ensuring high levels of customer satisfaction. The role involves handling walk-in customers, B2B clients, and institutional buyers while promoting Blue Star products such as Split ACs, VRF Systems, Deep Freezers, Visi Coolers, Cold Rooms, and related accessories.

Key Responsibilities

• Greet and assist walk-in customers at the showroom, understand their requirements, and provide suitable product recommendations.
• Generate sales for products like VRF systems, ductable ACs, package units, split ACs, water coolers, and deep freezers.
• Prepare quotations, follow up with leads, and close sales to meet monthly and annual targets.
• Maintain proper product display and cleanliness of the showroom.
• Handle customer queries, complaints, and coordinate with service teams for quick resolution.
• Develop and maintain good relationships with builders, contractors, institutions, and corporate clients.
• Participate in marketing campaigns, exhibitions, and promotional activities organized by the company.
• Keep track of stock availability and coordinate with logistics and accounts for timely order processing.
• Maintain records of daily sales, leads, and customer feedback in CRM or Excel format.
• Ensure brand standards and company policies are followed at all times.

Qualifications & Skills

• Education: Graduate (preferably in Commerce, Business Administration, or Engineering).
• Experience: 1–3 years of sales experience in air-conditioning, home appliances, or consumer durables (freshers with good communication skills may also apply).
• Skills Required:
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Basic computer proficiency (MS Office / CRM tools)
• Negotiation and closing ability
• Fluency in English, Hindi, and Odia (preferred)

Compensation & Benefits

• Competitive salary with performance-based incentives
• Training and certification opportunities with Blue Star
• Employee discounts on company products
• Growth opportunities within the organization

Work Environment

• Location: Nandighosh Trading Agency Showroom, Bhubaneswar
• Timings: 10:00 AM – 7:00 PM (6 days/week)
• Field Visits: As required for institutional or project sales follow-ups

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person