3 Retail Kpis Jobs

As a Showroom Manager at Reliance Jewels, you will play a crucial role in overseeing the retail operations at the following locations: Bareilly, Kashipur, Lakhimpur, Najafgarh. You should be a seasoned candidate with a minimum of 6-12 years of experience in the jewellery industry. **Key Responsibilities:** - Plan retail KPIs to achieve Annual Operating Plan (AOP). - Supervise the achievement of GSS number and value targets by leading the store team. - Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and cost control. - Focus on customer management to enhance the customer experience, satisfaction, and loyalty at the stores. - Implement SOPs for Visual Merchandising (VM) and Marketing in the stores. - Lead and manage the team effectively to align with business objectives and drive high performance. - Handle and resolve conflicts in a constructive manner. - Foster a culture of trust, integrity, and respect in the stores. - Provide growth opportunities to store employees through various step-up programs. - Develop functional capabilities in employees through appropriate training interventions. - Drive sales through omni channel approach. - Ensure timely resolution of customer complaints as per Turnaround Time (TAT). - Ensure availability of manpower for planned training programs. **Key Performance Indicators:** - Percentage of Like-for-Like (LFL) Growth - Percentage of Walk-in Target Achievement - Percentage Increase in Better Experience Ratio (BER) - Improvement in Diamond & Silver share in the store - Percentage of Conversion Rate - Increase in Average Basket Value (ABV) - Mystery Audit Score **Functional Competencies:** - Showroom Operations Effectiveness - Customer Orientation - Planning & Organizing **Behavioral Competencies:** - Nurturing - Result Orientation - Growth Mindset - Communication & Rapport Building This summary includes the key responsibilities, performance indicators, and required competencies for the Showroom Manager position at Reliance Jewels.,

The Retail Operations Manager is responsible for overseeing the daily operations of multiple retail stores or locations to ensure smooth functioning, high performance, and alignment with company goals. This role involves managing staff, setting operational strategies, monitoring performance metrics, and ensuring a consistent and high-quality customer experience across all outlets. Key Responsibilities: Operational Oversight: Manage and supervise daily retail operations across all stores. Ensure adherence to company policies, operational procedures, and compliance requirements. Monitor store performance and drive initiatives to improve efficiency and reduce costs. Sales & Performance Management: Analyze sales reports and financial data to optimize profitability. Develop and implement strategies to increase footfall, conversion rates, and average transaction value. Set sales targets and KPIs for store managers and staff. Team Leadership: Hire, train, and develop store managers and frontline staff. Conduct regular performance evaluations and provide coaching or corrective action where needed. Foster a positive and customer-focused culture across the team. Customer Experience: Ensure consistent and high standards of customer service. Address customer complaints or escalations in a professional and timely manner. Implement customer feedback mechanisms to improve service delivery. Inventory & Merchandising: Oversee inventory management and stock levels to reduce shrinkage and avoid stockouts. Collaborate with merchandising teams to ensure proper product placement and promotional displays. Ensure timely execution of seasonal campaigns and promotional activities. Reporting & Analysis: Generate regular reports on sales, expenses, and operational KPIs. Identify trends and provide actionable insights to senior management. Use data analytics to drive informed decisions. Qualifications: - Bachelor's degree in Business Administration, Retail Management, or a related field (Master's preferred). - Minimum of 5-7 years of experience in retail management or multi-store operations. - Proven leadership and team management skills. - Strong analytical, problem-solving, and decision-making abilities. - Excellent communication and interpersonal skills. - Proficiency in MS Office and retail management software (e.g., POS, inventory systems). - Willingness to travel between retail locations. Preferred Skills: - Experience in fashion industry retail sectors (Clothing). - Knowledge of CRM and customer loyalty systems. - Strong understanding of retail KPIs and metrics. Job Types: Full-time, Permanent, Fresher Benefits: - Health insurance - Paid sick time - Provident Fund Schedule: Day shift Work Location: In person,

We are seeking a dynamic and experienced Store Manager to oversee the operations of our men's clothing retail store. The successful candidate will be tasked with ensuring the smooth day-to-day functioning of the store, providing exceptional customer service, achieving sales targets, and upholding high visual merchandising standards. The ideal applicant will have 1-2 years of proven experience as a Store Manager or in a similar retail role, with a preference for experience in men's fashion. Strong leadership and team management skills are essential for this position, along with excellent communication and interpersonal abilities. A solid understanding of retail KPIs and customer service standards is required, in addition to knowledge of current fashion trends and men's clothing styles. Proficiency in MS Office and retail software systems is also a key requirement. This is a full-time position with a day shift schedule and weekend availability. The role offers a performance bonus as an additional incentive. The successful candidate must be prepared to start immediately. Please note that this position requires in-person work at the designated location. The application deadline is 21/04/2025, and the expected start date is 20/04/2025.,