Restaurant Supervisor

Job Summary:

The Restaurant Supervisor oversees the day-to-day operations of the restaurant to ensure smooth service, exceptional customer experiences, and efficient team performance. They act as a link between the restaurant staff and management, maintaining high standards of food, service, health, and safety.

Key Responsibilities:

• Supervise daily restaurant operations including opening and closing duties
• Monitor and ensure excellent customer service standards at all times
• Train, motivate, and manage front-of-house staff (waiters, hosts, cashiers)
• Handle customer complaints and resolve issues efficiently and professionally
• Maintain cleanliness, hygiene, and safety standards in all areas
• Ensure all food and beverages are served according to quality standards
• Assist in staff scheduling and shift planning
• Manage inventory levels and coordinate with the kitchen and suppliers
• Enforce company policies and SOPs
• Generate daily sales reports and update management on operations

Skills:

• Team leadership
• Customer service excellence
• Time and conflict management
• Attention to detail
• Basic financial and inventory knowledge

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift

Ability to commute/relocate:

• Puducherry, Puducherry: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Supervisor : 3 years (Preferred)

Work Location: In person