Restaurant Senior Steward

As a leading name in Pune's hospitality and entertainment sector, Iceberg Hospitality and Entertainment LLP is dedicated to providing guests with engaging and memorable sensory experiences across its upscale dining establishments like Prems, Swig, Soy Como Soy, Kinki, and more. Each venue under the Iceberg umbrella is designed to offer a distinctive atmosphere, exceptional service, and high-quality cuisine. **Key Responsibilities:** - Guest Interaction: - Warmly greet guests upon arrival and ensure their comfort throughout their dining experience. - Escort guests to their tables and provide menus. - Order Handling: - Take accurate food and beverage orders. - Communicate with kitchen and bar teams for timely order delivery. - Customer Service: - Resolve guest inquiries and concerns professionally. - Support the team in creating a positive guest experience. - Team Support: - Collaborate with servers, bussers, and front-of-house staff for seamless service. - Assist in maintaining cleanliness and organization of the dining area. - Operational Assistance: - Ensure restaurant operations run smoothly, adhering to quality and service standards. - Menu Familiarity: - Maintain basic knowledge of the restaurant's menu, including popular dishes and beverages, to assist in answering guest questions. **Qualifications:** - Positive attitude with a willingness to learn. - Excellent communication skills. - Energetic and team-oriented personality. - Ability to work in a fast-paced environment. As a leading name in Pune's hospitality and entertainment sector, Iceberg Hospitality and Entertainment LLP is dedicated to providing guests with engaging and memorable sensory experiences across its upscale dining establishments like Prems, Swig, Soy Como Soy, Kinki, and more. Each venue under the Iceberg umbrella is designed to offer a distinctive atmosphere, exceptional service, and high-quality cuisine. **Key Responsibilities:** - Guest Interaction: - Warmly greet guests upon arrival and ensure their comfort throughout their dining experience. - Escort guests to their tables and provide menus. - Order Handling: - Take accurate food and beverage orders. - Communicate with kitchen and bar teams for timely order delivery. - Customer Service: - Resolve guest inquiries and concerns professionally. - Support the team in creating a positive guest experience. - Team Support: - Collaborate with servers, bussers, and front-of-house staff for seamless service. - Assist in maintaining cleanliness and organization of the dining area. - Operational Assistance: - Ensure restaurant operations run smoothly, adhering to quality and service standards. - Menu Familiarity: - Maintain basic knowledge of the restaurant's menu, including popular dishes and beverages, to assist in answering guest questions. **Qualifications:** - Positive attitude with a willingness to learn. - Excellent communication skills. - Energetic and team-oriented personality. - Ability to work in a fast-paced environment.