37 Order Handling Jobs

>Follow up with principals for order confirmations and customers for LCs >Prepare and share order confirmations, invoices, AWBs, and other documents >Generate order-wise commission invoices and track agency commissions >MIS Reports Required Candidate profile >Strong knowledge of invoicing, LC documentation, and commission reconciliation. >Proficiency in MS Office (Excel, Word)

Role & responsibilities Collect, maintain, and update sales and stock data on a daily/weekly/monthly basis. Generate MIS reports for sales performance, stock movement, order status, etc. Coordinate with showroom, warehouse, sales, and logistics teams for data collection and validation. Maintain dashboards for real-time visibility of key metrics. Prepare data for management reviews and presentations (monthly/quarterly/annual). Assist in forecasting demand based on historical trends and current sales pipeline. Analyze dealer and architect performance reports. Handle SKU-level data for tile categories, finishes, sizes, etc. Ensure data accuracy and clean up inconsistencies in records. Support automation of reporting processes using Excel formulas/macros or BI tools Preferred candidate profile Advanced Excel (Pivot Tables, VLOOKUP, HLOOKUP, Charts, Macros, etc.) Good understanding of ERP systems (like SAP, Oracle, Tally, etc.) Knowledge of Power BI / Tableau is a plus Strong analytical and numerical skills Attention to detail and accuracy Good communication and coordination skill

The person defined shall provide the technical support regarding plant arrangement and piping layout and shall be skilled in the application of 3D modelling systems (e.g., Autodesk Plant 3D). Major tasks of the Engineer for Plant Layout and Piping include Arrangement of equipment and piping in a plant layout for systems and entire plants. Issue of corresponding documents for plant layout and arrangement (e.g., plot plans, plant layout drawings, foundation location drawings, guide drawings for steel structures, etc.) Issue of corresponding documents for piping fabrication (e.g., piping layout drawings, isometric drawings and bill of materials) Layout and arrangement of structural steel for pipe and/or equipment supports Technical clarification and coordination with internal project team members or with project teams in other sites of the Coperion network. Specific activities Clarification of technical questions. Detail engineering for special piping parts. Change management during plant/piping layout of individual projects. Participation in internal or external design reviews. Documentation of technical equipment and engineering activities. Participation in global technical development teams for plant layout and piping subjects. P3D administration of Project setup update and related activities added an advantage. Essential Skills / Experience Completed technical studies or educated technician Knowledge in mechanical engineering and/or plant layout and piping subjects of process industries Experiences with 3D plant modelling systems. Experiences with Autodesk Plant 3D are favourable. Experience in order handling within the plant engineering industry, especially for the processing Good English skills Technical and economical minded Flexible & Solution-oriented Communicative Team player Willingness to travel

We are seeking a solution-oriented Project Engineer to join a project team and provide technical support. The ideal candidate will have an engineering degree in Mechanical, Mechatronics, or Chemical, with 2-5 years of experience . You will be responsible for drafting and managing technical documents, and collaborating with the team to ensure project success. Roles and Responsibilities Documentation & Drafting: Draft PFDs (Process Flow Diagrams) and/or PIDs (Piping and Instrumentation Diagrams) using COMOS or AutoCAD . You will also implement changes in these documents and prepare necessary component and plant documentation. Data Management: Input and manage data within the CAE (Computer-Aided Engineering) system , specifically COMOS . Technical Specifications: Create technical specifications for machines and equipment for inquiry and order. Collaboration & Coordination: Coordinate and execute changes for specific tasks. You'll also support the project team in data input and extraction from the COMOS system. Order Handling: Document technical equipment and engineering activities in sales orders. Skills Required Education: An engineering degree in Mechanical, Mechatronics, or Chemical . Experience: 2-5 years of experience in a relevant role. Technical Knowledge: Basic knowledge of process technology. Experience in order handling within the plant engineering industry, especially for the processing industry, is a plus. Software Proficiency: Experience with CAD tools like COMOS and AutoCAD . Interest in working with IT and database systems is also essential. Personal Attributes: Strong technical understanding, solution-oriented, flexible, communicative, and a team player. Language: Good English reading skills.

As a member of Boston Scientific, you will have the opportunity to utilize your skills and work alongside a diverse and high-performing team to address crucial challenges in the healthcare industry. We provide access to cutting-edge tools, resources, and training to support your professional development and help you achieve your career goals. Your ambitions will be fully supported in our collaborative and innovative work environment. In the role of processing orders in Gurugram, Haryana, you will be responsible for handling customer support, order processing, complaint resolution, and assisting the sales team as needed. Your key responsibilities will include processing various types of orders, managing stock deliveries, handling complex orders, monitoring delivery processes, managing invoices, and addressing service complaints promptly. Additionally, you will interact with internal and external stakeholders to ensure efficient order processing and delivery. To excel in this role, you will need to work independently on specialized projects, apply business knowledge effectively, and demonstrate proficiency in communication and problem-solving. Fluency in English is required, and knowledge of an additional language is advantageous. You should be comfortable working in rotational shifts and have a bachelor's degree along with at least 1 year of experience in shared services or outsourcing, preferably in the medical devices industry. Boston Scientific is dedicated to improving human life through innovative medical solutions and values the contributions of its employees. If you are a proactive problem-solver with a passion for making a positive impact on a global scale, we invite you to apply for this opportunity and join us in our mission to advance science for life.,

As a Manager of Operational Procurement and Logistics at Siemens, you will play a crucial role in ensuring that smart infrastructure is delivered reliably and efficiently. Your responsibilities will include handling end-to-end supply chain management and logistics for the factory, with a focus on operational procurement, production planning, warehouse management, and inventory control. Your role will involve preparing long-term and short-term production plans, analyzing material requirements to reduce inventory levels, and monitoring material movement to ensure seamless production operations. You will be responsible for coordinating supplier deliveries, managing inventory status, and planning customer orders and deliveries to meet production schedules effectively. In addition to overseeing production processes, you will be required to have proficiency in SAP MM & PP modules, SCM methodologies, and inventory management practices. Your expertise in processes such as MRP, scheduling, routing, sequencing, and demand management will be essential in optimizing production efficiency and cost-effectiveness. To excel in this role, you should have a background in Mechanical, Electrical, Chemical, or E&C engineering with 15-18 years of experience in operational procurement and logistics. Your knowledge of SAP WMS, MM, PP, and SAP Fiori, along with skills in production planning, supply chain management, warehouse management, and inventory control, will be critical for success in this position. Siemens values diversity and welcomes candidates who can contribute to building a more connected and caring world. If you are a forward-thinker with a collaborative mindset and a passion for shaping the future, we invite you to join us as a Future Maker. Submit your online application today and let your skills and expertise help us create a better tomorrow.,

As a Piping Engineer at Milacron, you will play a crucial role in providing technical support for plant arrangement and piping layout. With 7-10 years of experience, you will be proficient in utilizing 3D modeling systems such as Autodesk Plant 3D. Your primary objective will involve arranging equipment and piping in plant layouts for various systems and entire plants. Your responsibilities will also include issuing essential documents for plant layout and arrangement, such as plot plans, plant layout drawings, foundation location drawings, and guide drawings for steel structures. Additionally, you will be responsible for creating documents for piping fabrication, including piping layout drawings, isometric drawings, and bill of materials. Structural steel layout and arrangement for pipe and equipment supports will be a part of your daily tasks. You will need to engage in technical clarification and coordination with internal project team members or project teams in different sites of the Coperion network. Your role will require you to participate in global technical development teams for plant layout and piping subjects, ensuring that you contribute effectively to the ongoing projects. To excel in this role, you must have completed technical studies or be an educated technician with knowledge in mechanical engineering and plant layout and piping subjects of process industries. Previous experience with 3D plant modeling systems, particularly Autodesk Plant 3D, will be advantageous. Proficiency in order handling within the plant engineering industry is essential, especially related to processing. Being a team player with excellent communication skills, good English proficiency, and a flexible and solution-oriented mindset are key attributes for success in this position. You should also possess technical and economical acumen along with a willingness to travel as required. Milacron is a global leader in the plastic technology and processing industry, offering highly engineered and customized systems. With a full-line product portfolio that includes hot runner systems, injection molding, and extrusion equipment, we aim to provide tailored solutions to our customers throughout the lifecycle of their plastic processing technology systems. Join our team to be a part of a dynamic and innovative organization dedicated to delivering top-notch products and services to our clientele.,

The Merchandise Inventory Handler role involves managing and maintaining inventory records, ensuring accurate stock levels, coordinating with production and dispatch teams, and preventing stock shortages or overstocking. Your responsibilities will include maintaining accurate inventory records, updating stock levels, conducting stock audits, ensuring proper stock control, coordinating with relevant teams, handling orders and documentation, performing quality checks, and ensuring compliance with company policies and safety standards. You will work closely with the Purchasing team to track material procurement and delivery, communicate with the Design and Production teams to align inventory with order requirements, and assist the Dispatch team in fulfilling customer orders accurately and on time. The role requires a minimum of 1-3 years of experience in inventory or warehouse management, preferably in garment manufacturing. Proficiency in inventory management software/ERP systems is a plus, along with strong analytical and organizational skills, attention to detail, ability to work under tight deadlines, and basic knowledge of MS Excel and Google Sheets for reporting. Good communication and teamwork skills are essential for effective coordination with various departments. This is a full-time, permanent position with work conditions based in a factory/warehouse, involving frequent movement and physical handling of materials. The role may require working overtime during peak production periods. Benefits include health insurance and Provident Fund, with a day shift and fixed shift schedule. A Bachelor's degree is preferred, along with fluency in Hindi and Kannada. The work location is in person.,

Sales Support Specialist - Customer Support At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This is a position with grade 14 This position reports to Project Planning & Control Manager Your role and responsibilities In this role, you will have the responsibility to provide technical, order, and payment-related assistance/support to the internal and external customers. Coordinates with relevant stakeholders to obtain complete case ownership and to improve customer satisfaction. The work model for the role is: #LI-Onsite This role is contributing to the Process Automation business for BA Function Operation Centers and Quality division based in Bangalore, India. You will be mainly accountable for: . Ensures the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. . Recommends appropriate solution for customer requests, and coordinates with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing, quotes, price lists, invoice, etc.) is in place. . Keeps the customers proactively informed on the issue status based on the inputs received and clarifies their doubts. Ensures a positive customer experience throughout the entire process. . Prepares and analyses regular statistics (e.g., forecast) using available tools and collecting additional relevant information. Qualifications for the role Full-time Engineering Graduate with 4 to 6 years of relevant experience. Good Order Handling and RFQ management skills. Knowledge of SAP PS, SD and MM modules is an added advantage. Advanced MS Excel and power point presentation. Good written and oral communication skills. More about us Our Process Automation business offers a range of solutions for process and hybrid industries, including our industry-specific integrated automation, electrification and digital solutions, control technologies, software and advanced services, as well as measurement & analytics, marine and turbocharging offerings. Process Automation is #2 in the market globally. Based on its deep domain knowledge, experience and expertise in delivering world-class automation products, systems and solutions, a wide area of complimenting digital and collaborative solutions across applications and sectors, the Process Automation business helps customers remain competitive, improving their ROI and running safe and productive operations. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

Required experience and responsibilities: Proven experience in Project Management and Program Management. Strong background in customer handling, demand forecasting, kick-off meetings (KOM), and post-order management. Have exposure in handling the Products - Switchgears, Lighting, Electronics, and related products. Desirable Candidates: Looking for Electrical/Electronics or related specification with 2-4 years of experience in EMS Industry. Certified in PMP or PMO is an added advantage Must be willing to attend face-to-face interviews. If you are interested, Contact Deviga Junior Executive - Talent Search 9047088233 deviga.v@haarvard.com

As a Customer Assistance representative, your primary responsibility will be to greet guests, provide guidance, and address any queries or concerns they may have. In addition, you will be operating ticket counters or food & beverage counters using the POS system. Taking and serving orders at concession stands with accuracy and speed is also part of your duties. You will also be involved in auditorium tasks such as ushering, ticket checks, and maintaining cleanliness. It will be your role to promote combo offers, loyalty programs, and new products to customers while ensuring a friendly, fast, and clean service environment. This is a full-time position suitable for freshers, offering benefits such as health insurance, leave encashment, paid time off, and provident fund. The work schedule involves rotational shifts, and there is a performance bonus component. The work location is in person.,

You will be responsible for providing technical support related to plant arrangement and piping layout, demonstrating proficiency in using 3D modelling systems such as Autodesk Plant 3D. Your main tasks will involve arranging equipment and piping in plant layouts, issuing necessary documents for plant layout and arrangement, as well as for piping fabrication. Additionally, you will be involved in the layout and arrangement of structural steel for pipe and equipment supports, and coordinating with internal project teams or other sites within the Coperion network. Your specific activities will include clarifying technical questions, conducting detail engineering for special piping parts, managing changes during plant/piping layout, participating in design reviews, documenting technical equipment and engineering activities, and contributing to global technical development teams. Experience in P3D administration for project setup updates is considered an advantage. The ideal candidate should have completed technical studies or be an educated technician with knowledge in mechanical engineering, plant layout, and piping subjects related to process industries. Experience with 3D plant modelling systems, particularly Autodesk Plant 3D, is preferred. Furthermore, experience in order handling within the plant engineering industry, proficiency in English, technical and economical acumen, flexibility, solution-oriented mindset, good communication skills, teamwork spirit, and willingness to travel are essential. About the Company: Mold-Masters is a global leader in the plastics industry, specializing in designing, manufacturing, distributing, selling, and servicing highly engineered and customized plastic processing equipment and systems. The company's products, including hot runners, temperature controllers, auxiliary injection, and co-injection systems, cater to customers of all sizes across various industries. With over 50 years of experience, Mold-Masters is known for delivering top performance through innovative technologies that optimize production, enhance part quality, increase productivity, and reduce costs. As an Operating Company of Hillenbrand, Mold-Masters is committed to unlocking the full potential of operations. Hillenbrand (NYSE: HI) is a global industrial company offering highly-engineered, mission-critical processing equipment and solutions to customers worldwide. The company's portfolio comprises leading industrial brands serving durable plastics, food, and recycling sectors. Upheld by its Purpose - Shape What Matters For Tomorrow, Hillenbrand prioritizes excellence, collaboration, and innovation to develop solutions that best serve its associates, customers, communities, and stakeholders. For more information, visit www.Hillenbrand.com.,

You will be a part of one of our 4 global HWI teams mirroring how the Ericsson RD organisations are divided. Working closely with our stakeholders you will support and guide in the different phases of the HW investments for the different RD organisations. We handle everything from the correct set-up of an investment request and asset creation to quote requests, ordering, follow up of orders and invoice handling. You will cooperate not only with your colleagues in the HWI team and the rest of the HWM teams but also with different Finance functions, Sourcing, suppliers, Legal and Insurance among others. You will bring Social skills and interest in cooperating with and learning from colleagues, peers, and stakeholders in the Ericsson community. Business acumen, preferably from B2B, to understand business needs and requirements. Good understanding of the investment process and principles regarding asset creation and financial life cycle mgmt. University degree in Economy, Logistics, Sourcing or any equivalent or relevant industry experience. Experience of order handling; customer service; procurement; sourcing; sales in IT/tech B2B. Fluently in English (writing and speaking), Office 365. Ericsson experience as well as SAP knowledge is a plus.

As a Supply Chain Associate - Senior, you will be responsible for managing day-to-day customer queries, complaints, and issues related to purchase orders and sales order fulfillment. You will troubleshoot sales orders, identify areas for enhancement, and implement process improvements to ensure smooth order processing while maintaining compliance with company policies. It will be your duty to escalate risks that may impact timely order completion and ensure master data accuracy in SAP, including Customer Master Data, Bill of Materials, and Material Extensions. Your role will also involve supporting customer queries related to orders, shipments, invoices, and documentation, as well as generating and analyzing reports to track key performance indicators (KPIs) to support decision-making. Additionally, you will assist in documentation management, ensure operational efficiency, and coordinate with planners, customer service representatives, and logistics providers to optimize material movement and reduce costs. Furthermore, you will be responsible for processing customer invoices (SAP billing) and ensuring the timely delivery of products and documents. Collaboration with cross-functional teams to resolve operational challenges and contribute to process optimization initiatives and continuous improvement projects will be crucial. You will also provide support to associates, assist in training new team members, and follow QMS procedures and SOPs for daily operations. To excel in this role, you should hold a Bachelor's degree in supply chain management, Business Administration, or a related field, along with at least 3-5 years of experience in supply chain operations, customer service, order handling, transportation, or backorder management. Strong problem-solving skills, proficiency in SAP R/3 SD, CRM, MS Office (Excel, Word, PowerPoint), and other supply chain management tools, as well as experience in communicating with internal and external stakeholders, will be essential. Your excellent organizational skills, attention to detail, and ability to work under pressure, coupled with strong interpersonal and communication skills for stakeholder engagement, will contribute to your success in this role. You should also be able to work independently while collaborating with cross-functional teams and be fluent in English (both written and verbal). Your flexibility to work in shifts will be required to support the Front Desk CSR team and ensure a good customer experience.,

The Spare Parts Executive position is a full-time on-site role based in Delhi, India. As a Spare Parts Executive, you will be responsible for the procurement and inventory management of spare parts. Your duties will include maintaining accurate records, handling customer inquiries and orders, coordinating with suppliers for timely delivery, monitoring stock levels, and ensuring that the parts meet quality standards. To excel in this role, you should have experience in procurement and inventory management, possess strong organizational skills with attention to detail, demonstrate excellent communication and customer service skills, be proficient in using inventory management software, and have the ability to work both independently and collaboratively with a team. Knowledge of spare parts in relevant industries would be advantageous. A Bachelor's degree in business administration, Supply Chain Management, or a related field is desired. If you are someone who enjoys managing spare parts procurement and inventory while ensuring customer satisfaction, this role could be an exciting opportunity for you.,

We are looking for a Manager Operational procurement- & Logistics. The candidate has to have extensive knowledge of SAP MM & PP module with a proven track record in Digitalization activities. This is a Team Leader position who would be handling the factory end to end SCM & logistics role. Candidate should have proficiency in processes, SCM methodologies, inventory management. Roles & Responsibilities: Candidate will be responsible for operation procurement (Local/ Import), factory production planning, warehouse management (incoming & line issuance), alignment of P2P processes with GBS and to ensure that its working well, logistics planning & Inventory planning. Prepare Long term & short-term Production Plans with capacity planning. Material planning and analysis to reduce inventory level. Plan, schedule, and monitor material movement in production cycle to ensure continuous operations. Track material shortages and provide immediate resolution. Coordinate and plan supplier deliveries. Monitor inventory status and generate inventory reports. Coordinate and plan customer orders and deliveries. Plan equipment, material, and manpower requirements to meet production schedule. MRP, Scheduling, Routing, Sequencing. Ensure cost-efficient production process. Ensure Production Order Creation, Release, Material issuance against pick list, Production. Order Confirmations, Techno & Cost analysis. Monitor Manufacturing variances for every production order. Import & Custom Process Inbound Logistics & Milk Run Revenue Planning Demand Management Shop floor Management Require Knowledge of SAP WMS, MM, PP & SAP Fiori Maintain SAP Master Data Skills Required: SAP WMS, MM, PP & SAP Fiori Production Planning & Control Supply Chain & Logistics Warehouse Management (WMS) Material Requirement Planning (MRP) Order Handling Packing & Dispatch Procurement / Purchase Inventory Management Factory Digitalization Power BI Background: Experienced professional with B.E./ B. Tech in Mechanical/ Electrical/ Chemical/ E&C with 15-18 years experience with Operational procurement and logistics background. The candidate has to have extensive knowledge of SAP MM & PP module with a proven track record in Digitalization activities. Good communication & inter-personal relationships with a collaborative mindset. Proven track record in digitalization activities, knowledge of Power BI, Power apps will be added advantage.

The opportunity: As a member of the team, you will play a crucial role in supporting the PGSV service & spare parts sales and customers during the order handling and project execution process. How you'll make an impact: You will utilize your experience with SAP/REIWA/ARIBA System to onboard or register suppliers and customers efficiently. Your responsibilities will include order handling in SAP, such as booking, follow-up with planning, order confirmation, delivery follow-up, and managing the shipping process. Additionally, you will be involved in requesting quotations from suppliers for equipment needed to execute service orders, mainly contractors, machinery mobilization like crane, testing team, transportation, etc. You will also be responsible for creating Purchase Requisitions (PR) and Purchase Orders (PO) for service orders related to spares & services, sending purchase orders to suppliers, sub-contractors, factories, and requesting order acknowledgment (OA). Constant tracking and follow-up with local service providers, as well as following up with local and overseas suppliers to ensure timely deliveries, will be part of your role. You will also be involved in collecting and following up on NPS from customers and entering time sheets in SAP/REIWA system against projects. Furthermore, you will play a key role in ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living by Hitachi Energy's core values of safety and integrity will be essential, demonstrating responsibility for your actions while caring for your colleagues and the business. Your background: Ideally, you will hold a Bachelor's degree in electrical engineering and have 2-5 years of experience, with a combination of Engineering and Order Handling experience. You should have a proven track record of developing and maintaining positive, cooperative, team-oriented relationships with co-workers, supervisors, managers, clients, and other stakeholders. Strong interpersonal abilities are crucial, with peers, colleagues, superiors, customers, suppliers, and service providers. Knowledge in High Voltage switchgear products & service portfolio is preferred, along with a basic understanding of Electrical and Mechanical systems. Proficiency with CRM and BI tool landscape is desired, as well as the capability to read and understand BOM and interpret product specifications. Excellent written and verbal communication skills, along with strong organization and time management skills, are essential. Marketing and Sales acumen, with previous customer-facing experience, would be advantageous. You should have the ability to handle multiple proposals simultaneously and perform data entry for proposals & orders using internal tools. Proficiency in both spoken and written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site due to your disability. You can request reasonable accommodations by completing a general inquiry form on our website, providing your contact information and specific details about the required accommodation to support you during the job application process. This accommodation assistance is solely for job seekers with disabilities. Messages left for other purposes will not receive a response.,

Role: Process Specialist Exp: 2.1+ yrs experience in order management. Budget: Max 5.5LPA Good Communication must Location: Pune UK Shift Must Have: Order Management, Order Booking, Order Placing, Processing, ERP-SAP, Immediate to 15 Days

ROLE AND RESPONSIBILITIES Managed fabric sourcing & vendor coordination Developed samples as per buyer trends Shared costings & handled order placements Created and tracked TNA for production planning Maintained quality & handled buyer communication

Job Responsibilities: Handle inbound and outbound customer calls regarding orders, returns, payments, and general queries. Provide timely and effective resolutions ensuring customer satisfaction. Troubleshoot issues related to e-commerce transactions. Escalate unresolved issues as per SOPs and follow up for closure. Maintain accurate logs and adhere to process quality standards. Requirements: Minimum 1 year of experience in international voice process (preferably in E-commerce/Customer Support). Excellent communication skills (verbal and written). Strong problem-solving and customer handling skills. Willingness to work in US night shifts . Immediate availability preferred.

Knowledge of Order management, , Work on ERP to promptly acknowledge and enter orders with complete accuracy Generate MIS reports for Order Status Backlog, Past Due & Forecasts Ability to work closely with Global interfaces.

Order Management(Only Female) 12+ yrs of exp(exp as a Asst. & Manage) Upto 20Lpa Skill:Order Management,contracts,Fulfillment,Logistics,Planning,Supply Chain,internal n external stakeholders,tools/ERP,SAP,Oracle,BYD mansikohliimaginator@gmail.com Required Candidate profile Handling Customer contracts, Order Fulfillment, Logistics,Planning,transformation projects and implemented Should have a Consultative approach for any solutions "NO PROCUREMENT PROFILES ENTERTAINED"

Job Summary: The Customer Service Representative is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and external customer requests, orders, concerns, suggestions and complaints. Internally, the CSR interacts, gathers information and coordinates related activities with sales staff, production planning, logistics, technical services and external vendors. The CSR must be aware of Lean Six Sigma principles and initiatives and must take responsibility and use sound judgement in decision making and problem solving. As representatives of Avient Corporation, individuals in this position are required to follow and communicate Avient business practices to customers and demonstrate the Avient Code of Conduct, ethics and values on a daily basis. Avient and customer information must be kept appropriately confidential. Work is done autonomously on a day-to-day basis and requires five years experience. Essential Duties & Resp.: Provides customer focused service to assigned accounts. Responds to and manage customer orders from order entry to delivery and invoicing. Understands and communicate the value of our products and services. Understands customers' products, services, business operations and needs. Communicates effectively over the phone and electronically. Uses a variety of systems to enter and complete transactions. Accomplishes work within set timeframes. Key inside contact for specific customer/seller base. Process incoming orders, confirm pricing and availability of product. Advise customers of order status. Provide relevant customer information to other departments: forecasts, personnel changes, address changes, receiving schedules, etc. Timely and accurate administration of sales orders, customer complaints, material returns and credits. Answer price and availability questions. Respond to customer literature requests for MSDS, Certifications, etc. Follow all applicable ISO procedures. Use system reports and inquiries to drive activities that ensure superior customer service. Maintain customer service-related information for customer accounts; customer notes, e-mail, phone, special instructions, etc. Process new customer/update requests. Provide market or account intelligence gained through customer contact. Participate in customer calls and visits with sellers. Proactive communication with product supply reps and shipping department of any order changes customer initiates. Work with seller and PSRs to reduce aged inventory. Other projects/duties as assigned. Desired Candidate Profile: Good command on email communication & working on computer Good Communication Skills Hands on MS-Office QUALIFICATIONS: Education and Experience: Bachelors in any Discipline. Sales & Customer Service Professional work experience more than 3 years for similar role. Candidates who have worked for manufacturing company Candidates from Polymer, Pigments and chemical industry is preferred. Avient Leadership Behaviors: We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business. By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avients strategic goals, to meet our customer needs, and to accomplish your career goals.

International/Domestic Bpo Voice process Location : Gurgaon, Noida, Delhi Salary : upto 47k + incentives Good communication required Shifts : US, Australian, Dayshift If interested then call Bharat 9818173324, Anishka 8700622022, Naina 7428699250

At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and smart solutions. We are driving diversity and inclusion across all dimensions as we welcome and celebrate individual differences. Accelleron Industries central operations team is looking for high caliber customer support engineer who provides defined services to the internal customers with the best quality in the most efficient way. Customer support services endeavors to continuously improve upon the process & delivery of techno commercial services, with the aim to meet the expectation of the business and provide harmonious and delight full services to customers cross the globe from India. In this role you will be reporting to the customer support manager. Your Responsibilities Task list, to be performed while sitting in Accelleron India for service stations located outside of India, including but not limited to: To provide support to LDs on process Spare Part Quotes for enquiries received directly or through EUS or service coordinators. To register these enquiries in ATURB and ERP (or any other local system). Ensuring correct technical specification as per customer needs and commercial terms i.e., pricing, incoterms, texts, export checks, etc. To provide support to LDs on order booking in local ERPs which are received directly or through EUS or service coordinators. To book these orders in LDs local ERP and ensuring correct spare part delivery to correct address and on time as per customers requirement and agreed commercial terms. To support LD on placing spare part orders on CHTUS via EDI or ATURB as per the requirements of sales order or safety stock. Ensuring to claim all applicable discounts from CHTUS. It includes booking of purchase orders in LDs ERP and support local team in importing the parts if required. To ensure timely invoicing of the sales orders after the delivery of goods and collection and booking of all relevant costs. To support LDs in maintaining the master data (if required). Initiates purchase orders (PO) in the system, according to the Purchase Requisitions and in alignment with standard procedures, ensure appropriate approvals have been completed, confirm delivery with suppliers, monitors and tracks supplier performance to purchase order requirements. Monitor open POs and close once process has been completed. Track goods received with local and international LDs stakeholders to verify appropriate delivery and ensure invoice processing. Optimize the number of suppliers. Support the management of preferred vendors (e.g. KPI reporting). Handle claims for unsatisfactory service, material or equipment Ensure accuracy of transactional processes (material master data, vendor master data, order processing, interface support to handling quality claims and accounts payable related activities) Handling of the APOC issues and keep it up to date. Close collaboration with service network and internal customers. Your Background Firm attitude towards delivering end to end high quality services and customer satisfaction. Expertise in computer skills, office 365. Excel, Word, Power point. Basic SAP knowledge and experience on of SD/MM module. 5+ years of work-experience in order handling, preferably in dealing with international customers or suppliers. Good with verbal-written communication (English). Willing to work in odd and extended hours. Should have good interpersonal skills and be able to deal and respect different cultures across the globe. Academic qualifications: B.Tech / B.E., Dip. Engg. or MBA. Benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working models We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron-industries.com. Accelleron Data Privacy Statement: accelleron-industries.com/privacy-notice/candidate