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4.0 - 7.0 years
6 - 11 Lacs
Gurgaon, Haryana, India
On-site
You will be a part of one of our 4 global HWI teams mirroring how the Ericsson RD organisations are divided. Working closely with our stakeholders you will support and guide in the different phases of the HW investments for the different RD organisations. We handle everything from the correct set-up of an investment request and asset creation to quote requests, ordering, follow up of orders and invoice handling. You will cooperate not only with your colleagues in the HWI team and the rest of the HWM teams but also with different Finance functions, Sourcing, suppliers, Legal and Insurance among others. You will bring Social skills and interest in cooperating with and learning from colleagues, peers, and stakeholders in the Ericsson community. Business acumen, preferably from B2B, to understand business needs and requirements. Good understanding of the investment process and principles regarding asset creation and financial life cycle mgmt. University degree in Economy, Logistics, Sourcing or any equivalent or relevant industry experience. Experience of order handling; customer service; procurement; sourcing; sales in IT/tech B2B. Fluently in English (writing and speaking), Office 365. Ericsson experience as well as SAP knowledge is a plus.
Posted 4 days ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Supply Chain Associate - Senior, you will be responsible for managing day-to-day customer queries, complaints, and issues related to purchase orders and sales order fulfillment. You will troubleshoot sales orders, identify areas for enhancement, and implement process improvements to ensure smooth order processing while maintaining compliance with company policies. It will be your duty to escalate risks that may impact timely order completion and ensure master data accuracy in SAP, including Customer Master Data, Bill of Materials, and Material Extensions. Your role will also involve supporting customer queries related to orders, shipments, invoices, and documentation, as well as generating and analyzing reports to track key performance indicators (KPIs) to support decision-making. Additionally, you will assist in documentation management, ensure operational efficiency, and coordinate with planners, customer service representatives, and logistics providers to optimize material movement and reduce costs. Furthermore, you will be responsible for processing customer invoices (SAP billing) and ensuring the timely delivery of products and documents. Collaboration with cross-functional teams to resolve operational challenges and contribute to process optimization initiatives and continuous improvement projects will be crucial. You will also provide support to associates, assist in training new team members, and follow QMS procedures and SOPs for daily operations. To excel in this role, you should hold a Bachelor's degree in supply chain management, Business Administration, or a related field, along with at least 3-5 years of experience in supply chain operations, customer service, order handling, transportation, or backorder management. Strong problem-solving skills, proficiency in SAP R/3 SD, CRM, MS Office (Excel, Word, PowerPoint), and other supply chain management tools, as well as experience in communicating with internal and external stakeholders, will be essential. Your excellent organizational skills, attention to detail, and ability to work under pressure, coupled with strong interpersonal and communication skills for stakeholder engagement, will contribute to your success in this role. You should also be able to work independently while collaborating with cross-functional teams and be fluent in English (both written and verbal). Your flexibility to work in shifts will be required to support the Front Desk CSR team and ensure a good customer experience.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
The Spare Parts Executive position is a full-time on-site role based in Delhi, India. As a Spare Parts Executive, you will be responsible for the procurement and inventory management of spare parts. Your duties will include maintaining accurate records, handling customer inquiries and orders, coordinating with suppliers for timely delivery, monitoring stock levels, and ensuring that the parts meet quality standards. To excel in this role, you should have experience in procurement and inventory management, possess strong organizational skills with attention to detail, demonstrate excellent communication and customer service skills, be proficient in using inventory management software, and have the ability to work both independently and collaboratively with a team. Knowledge of spare parts in relevant industries would be advantageous. A Bachelor's degree in business administration, Supply Chain Management, or a related field is desired. If you are someone who enjoys managing spare parts procurement and inventory while ensuring customer satisfaction, this role could be an exciting opportunity for you.,
Posted 2 weeks ago
15.0 - 18.0 years
15 - 18 Lacs
Goa, India
On-site
We are looking for a Manager Operational procurement- & Logistics. The candidate has to have extensive knowledge of SAP MM & PP module with a proven track record in Digitalization activities. This is a Team Leader position who would be handling the factory end to end SCM & logistics role. Candidate should have proficiency in processes, SCM methodologies, inventory management. Roles & Responsibilities: Candidate will be responsible for operation procurement (Local/ Import), factory production planning, warehouse management (incoming & line issuance), alignment of P2P processes with GBS and to ensure that its working well, logistics planning & Inventory planning. Prepare Long term & short-term Production Plans with capacity planning. Material planning and analysis to reduce inventory level. Plan, schedule, and monitor material movement in production cycle to ensure continuous operations. Track material shortages and provide immediate resolution. Coordinate and plan supplier deliveries. Monitor inventory status and generate inventory reports. Coordinate and plan customer orders and deliveries. Plan equipment, material, and manpower requirements to meet production schedule. MRP, Scheduling, Routing, Sequencing. Ensure cost-efficient production process. Ensure Production Order Creation, Release, Material issuance against pick list, Production. Order Confirmations, Techno & Cost analysis. Monitor Manufacturing variances for every production order. Import & Custom Process Inbound Logistics & Milk Run Revenue Planning Demand Management Shop floor Management Require Knowledge of SAP WMS, MM, PP & SAP Fiori Maintain SAP Master Data Skills Required: SAP WMS, MM, PP & SAP Fiori Production Planning & Control Supply Chain & Logistics Warehouse Management (WMS) Material Requirement Planning (MRP) Order Handling Packing & Dispatch Procurement / Purchase Inventory Management Factory Digitalization Power BI Background: Experienced professional with B.E./ B. Tech in Mechanical/ Electrical/ Chemical/ E&C with 15-18 years experience with Operational procurement and logistics background. The candidate has to have extensive knowledge of SAP MM & PP module with a proven track record in Digitalization activities. Good communication & inter-personal relationships with a collaborative mindset. Proven track record in digitalization activities, knowledge of Power BI, Power apps will be added advantage.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
The opportunity: As a member of the team, you will play a crucial role in supporting the PGSV service & spare parts sales and customers during the order handling and project execution process. How you'll make an impact: You will utilize your experience with SAP/REIWA/ARIBA System to onboard or register suppliers and customers efficiently. Your responsibilities will include order handling in SAP, such as booking, follow-up with planning, order confirmation, delivery follow-up, and managing the shipping process. Additionally, you will be involved in requesting quotations from suppliers for equipment needed to execute service orders, mainly contractors, machinery mobilization like crane, testing team, transportation, etc. You will also be responsible for creating Purchase Requisitions (PR) and Purchase Orders (PO) for service orders related to spares & services, sending purchase orders to suppliers, sub-contractors, factories, and requesting order acknowledgment (OA). Constant tracking and follow-up with local service providers, as well as following up with local and overseas suppliers to ensure timely deliveries, will be part of your role. You will also be involved in collecting and following up on NPS from customers and entering time sheets in SAP/REIWA system against projects. Furthermore, you will play a key role in ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living by Hitachi Energy's core values of safety and integrity will be essential, demonstrating responsibility for your actions while caring for your colleagues and the business. Your background: Ideally, you will hold a Bachelor's degree in electrical engineering and have 2-5 years of experience, with a combination of Engineering and Order Handling experience. You should have a proven track record of developing and maintaining positive, cooperative, team-oriented relationships with co-workers, supervisors, managers, clients, and other stakeholders. Strong interpersonal abilities are crucial, with peers, colleagues, superiors, customers, suppliers, and service providers. Knowledge in High Voltage switchgear products & service portfolio is preferred, along with a basic understanding of Electrical and Mechanical systems. Proficiency with CRM and BI tool landscape is desired, as well as the capability to read and understand BOM and interpret product specifications. Excellent written and verbal communication skills, along with strong organization and time management skills, are essential. Marketing and Sales acumen, with previous customer-facing experience, would be advantageous. You should have the ability to handle multiple proposals simultaneously and perform data entry for proposals & orders using internal tools. Proficiency in both spoken and written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site due to your disability. You can request reasonable accommodations by completing a general inquiry form on our website, providing your contact information and specific details about the required accommodation to support you during the job application process. This accommodation assistance is solely for job seekers with disabilities. Messages left for other purposes will not receive a response.,
Posted 2 weeks ago
2.0 - 5.0 years
4 - 5 Lacs
Pune
Work from Office
Role: Process Specialist Exp: 2.1+ yrs experience in order management. Budget: Max 5.5LPA Good Communication must Location: Pune UK Shift Must Have: Order Management, Order Booking, Order Placing, Processing, ERP-SAP, Immediate to 15 Days
Posted 3 weeks ago
2.0 - 5.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
ROLE AND RESPONSIBILITIES Managed fabric sourcing & vendor coordination Developed samples as per buyer trends Shared costings & handled order placements Created and tracked TNA for production planning Maintained quality & handled buyer communication
Posted 1 month ago
1.0 - 4.0 years
1 - 4 Lacs
Bengaluru, Karnataka, India
On-site
Job Responsibilities: Handle inbound and outbound customer calls regarding orders, returns, payments, and general queries. Provide timely and effective resolutions ensuring customer satisfaction. Troubleshoot issues related to e-commerce transactions. Escalate unresolved issues as per SOPs and follow up for closure. Maintain accurate logs and adhere to process quality standards. Requirements: Minimum 1 year of experience in international voice process (preferably in E-commerce/Customer Support). Excellent communication skills (verbal and written). Strong problem-solving and customer handling skills. Willingness to work in US night shifts . Immediate availability preferred.
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Knowledge of Order management, , Work on ERP to promptly acknowledge and enter orders with complete accuracy Generate MIS reports for Order Status Backlog, Past Due & Forecasts Ability to work closely with Global interfaces.
Posted 1 month ago
11.0 - 17.0 years
11 - 20 Lacs
Pune
Work from Office
Order Management(Only Female) 12+ yrs of exp(exp as a Asst. & Manage) Upto 20Lpa Skill:Order Management,contracts,Fulfillment,Logistics,Planning,Supply Chain,internal n external stakeholders,tools/ERP,SAP,Oracle,BYD mansikohliimaginator@gmail.com Required Candidate profile Handling Customer contracts, Order Fulfillment, Logistics,Planning,transformation projects and implemented Should have a Consultative approach for any solutions "NO PROCUREMENT PROFILES ENTERTAINED"
Posted 1 month ago
3.0 - 6.0 years
1 - 5 Lacs
Bhiwandi, Kalyan
Work from Office
Job Summary: The Customer Service Representative is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service function is to serve as the face to the customer in providing value added services that grow our business. Individuals in this position respond to and manage internal and external customer requests, orders, concerns, suggestions and complaints. Internally, the CSR interacts, gathers information and coordinates related activities with sales staff, production planning, logistics, technical services and external vendors. The CSR must be aware of Lean Six Sigma principles and initiatives and must take responsibility and use sound judgement in decision making and problem solving. As representatives of Avient Corporation, individuals in this position are required to follow and communicate Avient business practices to customers and demonstrate the Avient Code of Conduct, ethics and values on a daily basis. Avient and customer information must be kept appropriately confidential. Work is done autonomously on a day-to-day basis and requires five years experience. Essential Duties & Resp.: Provides customer focused service to assigned accounts. Responds to and manage customer orders from order entry to delivery and invoicing. Understands and communicate the value of our products and services. Understands customers' products, services, business operations and needs. Communicates effectively over the phone and electronically. Uses a variety of systems to enter and complete transactions. Accomplishes work within set timeframes. Key inside contact for specific customer/seller base. Process incoming orders, confirm pricing and availability of product. Advise customers of order status. Provide relevant customer information to other departments: forecasts, personnel changes, address changes, receiving schedules, etc. Timely and accurate administration of sales orders, customer complaints, material returns and credits. Answer price and availability questions. Respond to customer literature requests for MSDS, Certifications, etc. Follow all applicable ISO procedures. Use system reports and inquiries to drive activities that ensure superior customer service. Maintain customer service-related information for customer accounts; customer notes, e-mail, phone, special instructions, etc. Process new customer/update requests. Provide market or account intelligence gained through customer contact. Participate in customer calls and visits with sellers. Proactive communication with product supply reps and shipping department of any order changes customer initiates. Work with seller and PSRs to reduce aged inventory. Other projects/duties as assigned. Desired Candidate Profile: Good command on email communication & working on computer Good Communication Skills Hands on MS-Office QUALIFICATIONS: Education and Experience: Bachelors in any Discipline. Sales & Customer Service Professional work experience more than 3 years for similar role. Candidates who have worked for manufacturing company Candidates from Polymer, Pigments and chemical industry is preferred. Avient Leadership Behaviors: We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business. By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avients strategic goals, to meet our customer needs, and to accomplish your career goals.
Posted 1 month ago
1.0 - 6.0 years
1 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
International/Domestic Bpo Voice process Location : Gurgaon, Noida, Delhi Salary : upto 47k + incentives Good communication required Shifts : US, Australian, Dayshift If interested then call Bharat 9818173324, Anishka 8700622022, Naina 7428699250
Posted 1 month ago
2.0 - 5.0 years
6 - 7 Lacs
Vadodara
Work from Office
At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and smart solutions. We are driving diversity and inclusion across all dimensions as we welcome and celebrate individual differences. Accelleron Industries central operations team is looking for high caliber customer support engineer who provides defined services to the internal customers with the best quality in the most efficient way. Customer support services endeavors to continuously improve upon the process & delivery of techno commercial services, with the aim to meet the expectation of the business and provide harmonious and delight full services to customers cross the globe from India. In this role you will be reporting to the customer support manager. Your Responsibilities Task list, to be performed while sitting in Accelleron India for service stations located outside of India, including but not limited to: To provide support to LDs on process Spare Part Quotes for enquiries received directly or through EUS or service coordinators. To register these enquiries in ATURB and ERP (or any other local system). Ensuring correct technical specification as per customer needs and commercial terms i.e., pricing, incoterms, texts, export checks, etc. To provide support to LDs on order booking in local ERPs which are received directly or through EUS or service coordinators. To book these orders in LDs local ERP and ensuring correct spare part delivery to correct address and on time as per customers requirement and agreed commercial terms. To support LD on placing spare part orders on CHTUS via EDI or ATURB as per the requirements of sales order or safety stock. Ensuring to claim all applicable discounts from CHTUS. It includes booking of purchase orders in LDs ERP and support local team in importing the parts if required. To ensure timely invoicing of the sales orders after the delivery of goods and collection and booking of all relevant costs. To support LDs in maintaining the master data (if required). Initiates purchase orders (PO) in the system, according to the Purchase Requisitions and in alignment with standard procedures, ensure appropriate approvals have been completed, confirm delivery with suppliers, monitors and tracks supplier performance to purchase order requirements. Monitor open POs and close once process has been completed. Track goods received with local and international LDs stakeholders to verify appropriate delivery and ensure invoice processing. Optimize the number of suppliers. Support the management of preferred vendors (e.g. KPI reporting). Handle claims for unsatisfactory service, material or equipment Ensure accuracy of transactional processes (material master data, vendor master data, order processing, interface support to handling quality claims and accounts payable related activities) Handling of the APOC issues and keep it up to date. Close collaboration with service network and internal customers. Your Background Firm attitude towards delivering end to end high quality services and customer satisfaction. Expertise in computer skills, office 365. Excel, Word, Power point. Basic SAP knowledge and experience on of SD/MM module. 5+ years of work-experience in order handling, preferably in dealing with international customers or suppliers. Good with verbal-written communication (English). Willing to work in odd and extended hours. Should have good interpersonal skills and be able to deal and respect different cultures across the globe. Academic qualifications: B.Tech / B.E., Dip. Engg. or MBA. Benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working models We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron-industries.com. Accelleron Data Privacy Statement: accelleron-industries.com/privacy-notice/candidate
Posted 1 month ago
11.0 - 17.0 years
11 - 20 Lacs
Bengaluru
Work from Office
Order Management Manager 12-15 yrs of exp OM Upto 20Lpa Skill:Order Management,contracts,Fulfillment,Logistics,Planning,Supply Chain,internal n external stakeholders,tools/ERP,SAP,Oracle,BYD,Power BI Call:9953984389 mansikohliimaginator@gmail.com Required Candidate profile Exp in Customer Order Management,Handling Customer contracts, Order Fulfillment, Logistics,Planning,transformation projects and implemented Should have a Consultative approach for any solutions
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Hiring for order management EXP-1Yrs CTC- upto3.5lpa Location- Bangalore Skills:- Order management, Order processing, supply chain, otc for more details: 9205018536(prabhsimer) prabhsimer.imaginators@gmail.com
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
Pune
Work from Office
Role : Process Specialist Exp: 3+ yrs Budget: 5.5 LPA Must Have: Order Management, order Fulfilment ,order placing , order Tracking. SAP. Direct Walkin Interview Location: Pune Regards, Ragul 8428065584
Posted 2 months ago
2.0 - 5.0 years
1 - 4 Lacs
Pune, Bengaluru
Work from Office
Profile- Order Management Package -upto5.25LPA Exp-3-5yrs In Order Management Location-Pune Notice Period-IMM-30Days Skills- Order Fulfilment, order processing & Logistics,Sales Order,Order Booking. Anushika anushika.imaginators@gmail.com 9511159022
Posted 2 months ago
2.0 - 7.0 years
1 - 5 Lacs
Pune
Work from Office
Role: Process specialist Min 2 years of expr into Order Fulfillment ,order processing & Logistics UK shift timings salary upto 5.5 LPA Location: Pune Immediate joiners preferrable Direct walk-in interview Thanks JS4U 7200217280
Posted 2 months ago
1 - 3 years
1 - 1 Lacs
Ahmedabad
Work from Office
Fulfilling customer orders by picking product from shelves, verifying quantities and packing them securely for shipment ensuring proper packaging. Responsible for efficiently&accurately retrieving items from inventory with strong attention to detail. Required Candidate profile Ability to work in a fast-paced environment, and physical stamina. Should be able to read & follow written directions in English, understand basic technology, be reliable & punctual. Integrity Must.
Posted 2 months ago
2 - 5 years
6 - 7 Lacs
Vadodara
Work from Office
Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accellerons 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength. Accelleron Industries central operations team is looking for high caliber customer support engineer who provides defined services to the internal customers with the best quality in the most efficient way. Customer support services endeavors to continuously improve upon the process & delivery of techno commercial services, with the aim to meet the expectation of the business and provide harmonious and delight full services to customers cross the globe from India. In this role you will be reporting to the customer support manager. Your Responsibilities Task list, to be performed while sitting in Accelleron India for service stations located outside of India, including but not limited to: To provide support to LUs on process Spare Part Quotes for enquiries received directly or through EUS or service coordinators. To register these enquiries in ATURB and ERP (or any other local system). Ensuring correct technical specification as per customer needs and commercial terms i.e., pricing, incoterms, texts, export checks, etc. To provide support to LUs on order booking in local ERPs which are received directly or through EUS or service coordinators. To book these orders in LUs local ERP and ensuring correct spare part delivery to correct address and on time as per customer’s requirement and agreed commercial terms. To support LU on placing spare part orders on CHTUS via EDI or ATURB as per the requirements of sales order or safety stock. Ensuring to claim all applicable discounts from CHTUS. It includes booking of purchase orders in LU’s ERP and support local team in importing the parts if required. To ensure timely invoicing of the sales orders after the delivery of goods and collection and booking of all relevant costs. To support LUs in maintaining the master data (if required). Initiates purchase orders (PO) in the system, according to the Purchase Requisitions and in alignment with standard procedures, ensure appropriate approvals have been completed, confirm delivery with suppliers, monitors and tracks supplier performance to purchase order requirements. Monitor open POs and close once process has been completed. Track goods received with local and international LDs stakeholders to verify appropriate delivery and ensure invoice processing. Optimize the number of suppliers. Support the management of preferred vendors (e.g. KPI reporting). Handle claims for unsatisfactory service, material or equipment Ensure accuracy of transactional processes (material master data, vendor master data, order processing, interface support to handling quality claims and accounts payable related activities) Handling of the APOC issues and keep it up to date. Close collaboration with service network and internal customers. Handling of contracts activity, technical evaluation, contract setup in ATURB and SAP S4H, Transaction activity. Your Background Firm attitude towards delivering end to end high quality services and customer satisfaction. Expertise in computer skills, Office 365. Excel, Word, Power point. Basic SAP knowledge and experience on of SD/MM module. 5+ years of work-experience in order handling, preferably in dealing with international customers or suppliers. Good with verbal-written communication (English). Willing to work in odd and extended hours. Should have good interpersonal skills and be able to deal and respect different cultures across the globe. Academic qualifications: B.Tech / B.E., Dip. Engg. or MBA. Your Benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working models
Posted 2 months ago
1 - 5 years
4 - 7 Lacs
Bengaluru
Work from Office
Job Responsibilities: Punching Orders in JDE. Ensure Order to Cash Process end to end. Periodical Stock Audits, Stock management at the Warehouse. Inventory Audits & Coordination with Warehouse Stock Entry in ERP (JD Edwards) Stock allocation and planning EDI Coordination with the warehouse for Picking up Orders. Ensuring dispatch clearance as per the dispatch plan Ensure operations in JD Edwards modules (Material Management, Operations, Order to Cash) Ensure end-to-end Operational support UK Shift (1:30 PM to 10:30 PM). Skills Required: Experience in JD Edwards/ SAP Order and Billing Deep knowledge of Invoicing, Dispatch process Exposure to warehousing – Picking, Ordering and Dispatch, Stock Audits, etc. Proficient in JD Edwards/SAP, MS Office tools, and Hands-on with MS Excel. Outstanding communication ability. Attention to detail. Other details: Qualification: Any Graduate Industry experience: 1-3 years in Billing Entry, Operations, Exposure to JD Edwards/SAP for Order management, Material Management Module. Exposure to Warehouse, Stock Management, Stock Verification / Stock Audits. Base Location: Turtle Wax India Office, Kasturi Nagar, Bangalore. Date of Joining: Immediate Role & responsibilities
Posted 2 months ago
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