Restaurant Cashier

Job Summary The Restaurant Cashier is responsible for processing customer orders accurately, managing transactions, handling payments, and providing exceptional customer service. This role plays a key part in the smooth functioning of the front counter and dining area by ensuring a friendly and efficient check-out experience. Key Responsibilities Greet guests warmly and assist them with placing orders (dine-in, takeaway, or delivery). Accurately input orders into the POS (Point-of-Sale) system. Process cash, credit/debit card, UPI, and mobile wallet transactions efficiently. Issue receipts, refunds, or change due to customers. Balance the cash register at the beginning and end of the shift. Maintain cleanliness and orderliness at the cash counter and front desk area. Answer customer queries regarding menu items, pricing, or promotions. Communicate with kitchen staff regarding order delays or customer requests. Manage customer complaints politely and escalate when necessary. Pack takeaway and delivery orders when needed. Assist in inventory counting and monitoring front-end supplies (like carry bags, billing paper, etc.). Skills & Qualifications High School Diploma or equivalent preferred. Proven experience in cashiering, preferably in a restaurant or food service environment. Familiarity with POS systems and digital payment methods. Basic math and money-handling skills. Strong communication and interpersonal skills. Ability to work under pressure during peak hours. Attention to detail and a high level of accuracy. Professional appearance and customer-friendly attitude. Ability to stand for long periods and work flexible shifts (including weekends and holidays). Work Environment Fast-paced restaurant or café setting. Interactions with customers, kitchen, and service staff. Involves evening or weekend and holiday shifts.