Restaurant Captain

Position:

Outlet:

Location:

Preferred candidates: Young & enthusiastic hospitality professionals with 1-2 years of experience.

Key Responsibilities:

• Guest Interaction:

  Greetings and welcoming guests, explaining menu items, offering recommendations, and answering questions.

• Order Taking and Service:

  Receiving and processing orders, ensuring timely delivery of food and beverages, and serving meal accompaniments.

• Customer Satisfaction:

  Addressing any guest complaints or requests, ensuring a positive dining experience.

• Team Management:

  Training and supervising servers, assigning tasks, and ensuring smooth team coordination.

• Restaurant Operations:

  Overseeing restaurant operations, maintaining cleanliness, and managing inventory.

• Financial Management:

  Taking responsibility for financial management activities, including budget control and staff wages.

Essential Skills:

• Customer Service:

  Excellent communication and interpersonal skills to ensure guest satisfaction.

• Leadership:

  Ability to guide and motivate staff, create a positive team environment, and lead by example.

• Knowledge of Food and Beverage Service:

  Understanding of restaurant service standards, food preparation, and beverage service.

• Time Management:

  Ability to manage multiple tasks efficiently and ensure smooth service.

• Problem-solving:

  Ability to handle customer complaints and resolve any issues that may arise during service.

Interested candidates can share their resume on HR- 9324909992/ sagar@pshpl.com