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Restaurant Captain

2 years

1 - 2 Lacs

Posted:11 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Guest Relations:Greets guests, manages their seating, takes orders, and ensures they have a positive dining experience.
  • Service Management:Oversees the flow of service, trains and supervises waitstaff, and resolves any guest issues promptly.
  • Operations:Manages the dining room, coordinates with the kitchen, and ensures adherence to safety and sanitation standards.
  • Sales and Upselling:Promotes menu items, beverages, and special offers to increase revenue.
  • Team Leadership:Motivates, trains, and evaluates the service staff, fostering a positive work environment.
  • Reporting:Prepares reports on dining room activities, guest feedback, and staff performance.

Additional Duties:

  • Inventory Management: Monitors and orders supplies, ensuring adequate stock of all necessary items.
  • Quality Control: Maintains high standards of cleanliness and presentation throughout the dining area.
  • Problem-Solving: Addresses and resolves guest complaints and issues effectively

Job Types: Full-time, Permanent, Fresher, Volunteer

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Leave encashment
  • Provident Fund

Schedule:

  • Day shift
  • Rotational shift

Supplemental Pay:

  • Yearly bonus

Experience:

  • Restaurant management: 2 years (Preferred)

Language:

  • English (Preferred)
  • Kannada (Preferred)
  • Hindi (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: In person

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