Residential Female Customer support Executive For women's hostel

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Boston Business Solutions

1 - 3 years

1 - 2 Lacs

Chennai

Posted:2 months ago| Platform:

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Skills Required

Inbound Voice Process Outbound Process Complaint Handling Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

**Mandatory stay in the company hostel **Prefer non Chennai candidates Role & responsibilities Shri Hostels, a chain of premium women's hostels in Chennai is hiring for CRM Executive position The role is CRM (Customer Relationship Management) executive and job responsibilities include * Attend incoming client calls and answer them appropriately with hostel details * Make outgoing calls based on the inquiry made to us with appropriate details * Learn and understand the facilities, tariffs, locations of hostels quickly to address all queries * Making Welcome/Exit of the new/outgoing residents * Issue tracking system: Daily, log the issues reported form the branch incharges/residents and assign the respective persons to fix the complaints . Ensure followup till closure. Preferred candidate profile *Female only (22 to 30 years) *Any degree *Thorough speaking, reading and writing knowledge in English and Tamil. * Ms Excel and word knowledge * Good customer handling skills and soft spoken skills Experience: *6 months-2 years of telecalling in Customer handling is required Benefits: Free Accommodation Free Food Admission bonus Weekly paid off Yearly bonus Monthly medical allowance Rotational shift Rotational weekoff

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Residential Female Customer support Executive For women's hostel