Reservations & Sales Executive

Company Description

TheSqua.re Serviced Apartments is a global marketplace offering bespoke serviced accommodation in over 900 cities worldwide. With more than 500,000 premium serviced apartments listed, we provide top-notch accommodation options in key economic hubs like London, Paris, New York, Tokyo, and more. We focus on delivering comfort and convenience for corporate travelers during their business trips. Our goal is to ensure that each guest feels at home, no matter where they are in the world.

JD -

· Handle Ecommerce and Corporate/Relocation travel inquiries for European cities through calls and emails, effectively upselling services using strong consultative sales skills.

· Maintain regular communication with serviced apartment partners across Europe to negotiate the best available rates for each inquiry.

· Manage and convert leads into confirmed bookings, contributing to both individual and team sales targets.

· Ensure prompt and efficient resolution of customer queries and complaints within defined turnaround times (TAT) via calls and emails.

· Identify and pursue new revenue-generating opportunities to help achieve company targets.

· Handle weekly payment processing for serviced apartment suppliers in accordance with booking and contractual terms.

· Support supply chain activities- Property Listings, Identification of new potential serviced apartment company for any remote location, Connect and review of supplier performance on monthly basis.

· Ecommerce Segment: Liaise directly between partners and guests, ensuring a smooth booking experience.

· Corporate/Relocation Segment: Coordinate between partners and internal sales teams, providing comprehensive property details and support within TAT.

Eligibility Criteria -

· 4 to 5 years of experience in travel sales (International Process) or reservations

· Preferably from the Hotel/ Travel/ Hospitality industry

· Having experience of both B2B (Corporate) and B2C queries

· Excellent communication, sales acumen and presentation skills

· High energy levels, good analytical & problem solving skills, positive attitude.

· Excellent time management, prioritization and organization skills

· Should be a team player

· Should be comfortable with afternoon shift

Shift Window: 12 PM to 11:30 PM

Shift Duration: 8.5 hours

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Kalkaji, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years of experience do you have in Travel Sales?
• For what regions have you provided travel reservations for?
• What is your notice period?
• Do you have Experience in Hospitality Sales ?
• Are you willing to work in a sales profile?
• Have you worked in the Europe travel process?
• Are you comfortable working in a permanent afternoon shift (Shift Window: 1 PM to 11:30 PM)?

Experience:

• Reservations: 4 years (Required)

Language:

• English (Required)

Work Location: In person