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Westside Hotels
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Reservation Executive

Reservation Executive

Westside Hotels

0 years

0 Lacs

India

Posted:1 month ago| Platform: GlassDoor logo

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Skills Required

inventory processing resolve support

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: We are looking for a detail-oriented and proactive Reservation Executive to manage bookings through Online Travel Agencies (OTAs) such as Booking.com, MakeMyTrip, Agoda, etc. The candidate will be responsible for handling day-to-day OTA operations, managing inventory, responding to guest inquiries, processing reservations, and ensuring seamless guest experiences from booking to check-in. Key Responsibilities: Manage OTA extranets and update room inventory, rates, and content. Process online reservations promptly and accurately. Coordinate with the front office team to ensure accurate booking details. Respond to OTA guest messages, emails, and special requests in a timely manner. Monitor and manage overbookings or discrepancies in availability. Ensure rate parity across platforms and resolve any booking-related issues. Support the reservations team in achieving monthly occupancy and revenue goals. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

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Reservation Executive