Reservation Executive

Requirement:

Male/Female

Age 24-35 years

Location: Kolkata

Role Description:

This is a full-time on-site role as an Executive - Central Reservation at Vesta Hotels & Resorts in the Greater Kolkata Area. The role involves overseeing accuracy of Reservations put into system by the individual hotels properly as per Company Guidelines in the chain hotels. Also to oversee settlements are properly done. Also to follow up with B2B Clients to whom credit has been extended as and when necessary.

Skillset:

Excellent communication and customer service skills

Proficiency in hospitality management software

Strong organizational and multitasking abilities

Attention to detail and problem-solving skills

Previous experience in hotel reservations

Knowledge of hotel booking systems and procedures

Knowledge of Social Media

Ability to work well in a team environment

Mandatory:

Minimum 2 Years' experience as a supervisor/Executive in Reservation/Front Office department of a 3*/4* Hotels.

Minimum Graduate at any stream. A diploma/degree in Hotel/Hospitality management will be preferred.

Fluency in English and Hindi speaking.