1 years

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Roles and Responsibilities

  • To handle all room reservations over digital media (Telephonic, Whatsapp etc.) for the Company
  • To understand and pass on Company's accommodation policy on reservations and cancellations
  • To handle external systems like channel manager, web booking engines, rate comparison tools, online travel agents extranets etc.
  • To co-ordinate with the channel manager, or software vendors for any availability, rate or booking integration issues
  • To take feedback on customer stays after their checkouts
  • To raise and close any concerns raised by the customers during their stay
  • To handle all queries for reservation, membership plans of the Company
  • To sell the membership plans to the prospective customers
  • To handle reservations of Villa category of the Company offerings

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Paid sick time

Experience:

  • reservations management: 1 year (Required)

Location:

  • Ahmadabad, Gujarat (Required)

Work Location: In person

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