Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in mumbai
>
Neilsoft
>
Renewal Specialist

Renewal Specialist

Neilsoft

2 - 7 years

1 - 5 Lacs

mumbai navi mumbai

Posted:3 months ago| Platform:

Apply

Skills Required

renewals renewal pipeline software renewals customer success

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position Overview

We are seeking a proactive and customer-focused Autodesk, Bluebeam Products Renewal & Customer Success Specialist to join our team. This role is responsible for managing Autodesk subscription renewals, driving customer success initiatives, and ensuring clients maximize value from their Autodesk investments. The ideal candidate will combine strong sales acumen with excellent relationship management skills to support customer retention, adoption, and satisfaction.

Key Responsibilities

Renewals Management

Manage and execute end-to-end Autodesk subscription renewals process for assigned accounts.
Proactively engage customers ahead of renewal deadlines to ensure smooth contract continuation.
Track renewal pipeline, forecast renewal rates, and report on key renewal metrics.
Collaborate with sales and finance teams to address pricing, terms, and contractual queries.

Customer Success

Act as the primary point of contact for customers post-sale, focusing on retention and adoption.
Onboard new customers, ensuring successful setup and alignment with business goals.
Monitor product usage and proactively recommend best practices, training, and support resources.
Conduct periodic business reviews to highlight ROI, usage trends, and expansion opportunities.
Identify upsell and cross-sell opportunities in alignment with customer needs.

Collaboration & Support

Partner with technical consultants and product teams to resolve customer issues quickly.
Work closely with marketing and sales teams to support customer engagement campaigns.
Maintain accurate customer records in CRM and renewal management systems.

Qualifications & Skills

Bachelors degree in Business, Engineering, IT, or related field.
3–6 years of experience in software renewals, account management, or customer success (Autodesk or SaaS industry preferred).
Strong understanding of Autodesk product portfolio (AutoCAD, Revit, Inventor, ACC, etc.) and subscription models.
Proven track record in meeting or exceeding renewal/retention targets.
Excellent communication, negotiation, and relationship management skills.
Ability to analyze data and provide actionable customer insights.
Proficiency with CRM tools (Salesforce, Zoho etc).

Key Competencies

Customer-first mindset with strong problem-solving skills.
Commercial acumen with ability to balance customer needs and business goals.
High level of ownership, accountability, and attention to detail.
Ability to work independently as well as part of a collaborative team.

What We Offer

Opportunity to work with leading global Autodesk technologies.
A dynamic and collaborative work culture.
Professional growth and learning opportunities in customer success and renewals.
Competitive compensation and benefits package.

More Jobs at Neilsoft

Electrical Design Engineer

Pune, Bengaluru

5 - 8 yrs

INR 5 - 15 Lacs

Power System Engineer

Pune

4 - 8 yrs

INR 0 - 0 Lacs

Electrical Engineer (BESS)

Pune

2 - 6 yrs

INR 0 - 0 Lacs

Sr Sales Manager - Large Deals

Navi Mumbai, Ahmedabad, Delhi / NCR

9 - 14 yrs

INR 12 - 22 Lacs

Sales Head

Bengaluru

8 - 13 yrs

INR 25 - 40 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Neilsoft

IT Services and IT Consulting

Pune Maharashtra

Login to

Please Verify Your Phone or Email

Confirm Action

Renewal Specialist