Relesanship manager

Company Description

Vastu Housing Finance Corporation Ltd., based in Mumbai, is a leading housing finance provider with a mission to deliver sustainable credit solutions across India, particularly for underserved and self-employed communities in peri-urban and rural areas. Utilizing its proprietary platform, Pulse, Vastu offers fast, customized housing finance options that bridge the formal credit gap for individuals with informal incomes. With a presence in 15 states and union territories across 340+ districts, the company has empowered over 1 lakh customers, fostering financial inclusion and homeownership. Known for its strong governance, consistent profitability, and reliable asset quality, Vastu continues to drive meaningful impact at scale.

Role Description

This is a full-time, on-site role for a Relationship Manager based in Baran. The Relationship Manager will be responsible for developing and maintaining strong relationships with customers, ensuring seamless customer service delivery. Key responsibilities include evaluating loan applications, assisting customers in the loan process, and promoting the company's housing finance solutions. The role will also involve addressing customer inquiries, managing collections efficiently, and supporting clients to achieve their financial goals with Vastu's credit offerings.

Qualifications

• Strong customer relationship management and client servicing skills
• Familiarity with loan processing, financial analysis, and credit evaluation
• Effective communication and problem-solving abilities
• Collaborative approach with the ability to work effectively within a team
• Knowledge of housing finance products, especially for underserved markets, is a plus
• Experience using technology platforms for efficient service delivery
• Bachelor's degree in Finance, Business, or related fields; MBA preferred