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Praneeth
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Relationship Officer- CRM

Job Expired: This job listing has expired.

Relationship Officer- CRM

Praneeth

2 - 7 years

1 - 5 Lacs

Hyderabad

Posted:9 months ago| Platform:

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Skills Required

Real estate construction MIS reporting Sales Legal Banking Scheduling MS Office Monitoring CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Minimum 2-5 years Experience.

Number of positions: 3

Role Overview:

Relationship officer ensures to establish and maintain incredibly lucrative connections with key customers and provide them with up-to-date information about the newest offerings directly contributing to the company s growth. We are seeking individuals with a minimum of 2 years of experience in the CRM of Apartments/Villas in the Real Estate construction industry. The Selected candidate would need to ensure the goals, objectives and targets for the projects under his/her responsibility is delivered.

Key Responsibilities:

Sending Welcome to customers and greeting them through cold call.

Handling complete customer data and Sales details in REALX portal.

Understanding the Different Bank loan procedures and helping customers with required documents for loan process Follow- up with the Customers regarding payments and scheduling the meeting if needed.

Handling entire post sales including collections, Customer data and documentation.

Responsible for collection of outstanding balances.

Coordinate with customers, Monitoring and informing the progress of the projects time to time.

Prompt attendance action to all complaints raised by clients.

Act as one single point of contact for post-sale till handing over.

Co-ordination with legal team at the time of registration Like SPA, GPA Etc.

Planning and providing documents for registration process.

Through knowledge about flat handover. Handle complete procedure for handing over of flat to the customer for interiors work.

Complete knowledge on the customers concerns regarding there flats and resolve them with co-ordination with other teams.

Candidate Requirements:

Bachelor s degree / Master s degree from a recognized university.

2 to 5 years of experience in CRM (Real - Estate)

Full knowledge about all agreements, Agreement of Sale, Bank documents (TPT, Builder NOC, Demand letter, Sale deed etc.

Expertise in preparation of MIS reports projection reports.

Proficiency in MS Office.

Ability to work independently and as part of a team.

Strong communication skills required.

Compensation other benefits:

Excellent Pay commensurate with experience and qualifications.

Incentive Plan linked to individual s performance and targets.

Health and other Benefits.

Opportunities for Career Advancement and learning.

Collaborative and Supportive work Environment.

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Praneeth

Construction and Real Estate

Hyderabad

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Relationship Officer- CRM