Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in gurugram
>
Kotak Mahindra Bank
>
Relationship Officer-811-Digital Banking

Relationship Officer-811-Digital Banking

Kotak Mahindra Bank

1 - 3 years

3 - 5 Lacs

gurugram bengaluru

Posted:1 week ago| Platform:

Apply

Skills Required

analytical skills sales strategy interpersonal skills sales business finance banking customer service digital marketing financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Relationship Officer-811, you will be the face of our digital banking services, engaging with customers and potential clients to promote and sell our Kotak 811 products. Your primary goal is to onboard new customers, provide excellent customer service, and ensure a seamless digital banking experience. You will be a vital link between our bank and our customers, building trust and loyalty.

A bachelors degree in Business, Fice, or a related field is preferred.
Prior experience in a sales or customer-facing role, preferably in the banking or ficial services industry.
Excellent communication and interpersonal skills, with the ability to build rapport quickly.
Strong problem-solving and analytical skills, with a customer-centric approach.
Proficiency in using digital banking platforms and a basic understanding of digital marketing.
Ability to work independently and manage a diverse customer base.
Willingness to stay updated with industry trends and best practices.
A self-motivated and results-driven attitude, with a passion for sales and customer service.
Flexibility to work in a dynamic and fast-paced environment.
A positive and professional demeanor, representing the banks brand and values.

Onboard new customers and guide them through the Kotak 811 digital banking platform.
Provide exceptional customer service and support to existing clients, addressing their queries and concerns.
Proactively reach out to potential customers and conduct sales pitches to promote Kotak 811 services.
Stay updated with the latest digital banking trends and products to offer relevant solutions to customers.
Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty.
Collaborate with the marketing team to develop and execute effective sales strategies.
Achieve individual and team sales targets, as set by the management.
Maintain accurate records of customer interactions and sales activities.
Provide feedback and suggestions to the product development team, based on customer insights.
Attend training sessions and workshops to enhance your digital banking knowledge and skills.

More Jobs at Kotak Mahindra Bank

Sales Team member - Business Correspondent-SUPPORT SERVICES-HO Financial Inclusion

Vadodara, Gujarat

Experience: Not specified

Salary: Not disclosed

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations

Vadodara, Gujarat

Experience: Not specified

Salary: Not disclosed

Gold Loan Relationship Officer-LOANS AGAINST GOLD-Marketing Branches Operations

Surat, Gujarat

Experience: Not specified

Salary: Not disclosed

Service Officer-BRANCH BANKING-Branch Banking

Mahendragarh District, Haryana

Experience: Not specified

Salary: Not disclosed

Operations Executive-SUPPORT SERVICES-Operations

Ahmedabad, Gujarat

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Digital Marketing Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Kotak Mahindra Bank

Banking

Mumbai Maharashtra

Login to

Please Verify Your Phone or Email

Confirm Action

Relationship Officer-811-Digital Banking