Relationship Manager-NRI

The role of a Relationship Manager-NRI in the Retail Banking department involves deepening relationships with NRI customers by providing tailored solutions and ensuring exceptional customer service. Your main focus will be on customer acquisition, servicing, and relationship enhancement while collaborating closely with product and operations teams to achieve branch banking objectives. You will be responsible for informing customers about new products, coordinating with other teams for seamless access to various products, and offering customized solutions to enhance customer value. Maintaining accurate customer relationship records, penetrating group or family accounts, tracking customer feedback, and organizing special sales initiatives are also key aspects of your role. As a Relationship Manager-NRI, you will work towards providing a superior customer experience, becoming the preferred banking partner for NRI clients. Evaluating growth strategies, recommending process improvements, and staying informed about competitor analysis and customer feedback will be essential for your success in this position. To qualify for this role, you should have a graduation or post-graduation degree and possess 5 to 10 years of relevant experience in branch banking. Your ability to build and manage relationships, drive sales initiatives, and enhance customer satisfaction will be crucial in excelling as a Relationship Manager-NRI within the Retail Banking department.,